Brenda Jimenez
San Antonio
Summary
Dynamic Human Resources Manager with a proven track record at the City of Alamo Heights, excelling in workplace relationship management and HR operational efficiency. Expert in payroll administration and benefits management, I streamlined processes, enhancing compliance and employee satisfaction while fostering a collaborative environment. Committed to driving organizational success through effective HR strategies.
Overview
18
18
years of professional experience
Work History
Human Resources Manager
City of Alamo Heights
San Antonio, TX
10.2021 - 07.2025
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Facilitated on boarding sessions for new hires.
- Processed employee claims involving performance issues and harassment.
- Motivated employees through special events and incentive programs.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Assisted senior leaders on appropriate employee corrective steps.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Planning/Accounting Coordinator
City of Alamo Heights
San Antonio, TX
01.2018 - 10.2021
- Supported the daily, month, quarterly, and year-end closing process.
- Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
- Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
- Prepared weekly cash reports consisting of all payments and disseminated information to the Finance Director.
- Assisted with year-end audit preparation, gathering supporting documents and responding to auditor inquiries.
- Collaborated with internal departments to resolve discrepancies, fostering strong cross-functional relationships.
- Managed accounts payable and receivable functions, ensuring timely payments to vendors and customers alike.
- Established key relationships with team members, upper management, customers, and partners through well-developed communication and interpersonal skills.
- Assisted in the preparation of annual budgets, providing accurate financial projections for decision-making purposes.
- Process and maintain payroll system, improving efficiency and reducing manual input errors.
- Assisted the Community Development Department with plan review and permit issuance.
- Created meeting notices, agendas, minutes, and results notices for Boards and Commissions.
Planning/Accounting Technician
City of Alamo Heights
San Antonio, TX
03.2015 - 01.2018
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Completed bi-weekly payroll for company employees.
- Supported smooth payroll administration through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
- Contributed to successful audits with comprehensive preparation of supporting documentation and effective communication with external auditors.
- Enhanced vendor relationships by managing accounts payable efficiently, negotiating favorable terms when possible, and ensuring timely payments.
- Strengthened financial accuracy by meticulously maintaining all accounts payable and receivable.
- Managed tax preparation tasks, ensuring compliance with state and federal regulations.
- Assisted in successful external audit process, preparing necessary documents and facilitating auditor inquiries.
- Enhanced efficiency in payroll processing, consistently ensuring timely and accurate employee payments.
- Matched purchase orders with invoices and recorded necessary information.
- Provided exceptional customer service for the Community Development Department while issuing permits and scheduling daily inspections.
Accounting Technician
City of Alamo Heights
San Antonio, TX
02.2012 - 03.2015
- Facilitated smooth financial operations by processing invoices accurately and efficiently, avoiding late payment penalties or disputes.
- Ensured data integrity in financial systems through regular audits, system updates, and adherence to internal control policies.
- Improved cash handling practices across the organization with strict adherence to internal control policies and regular staff training sessions on best practices.
- Ensured compliance with financial regulations by staying current on industry best practices and keeping abreast of changes in relevant laws.
- Coordinated with cross-functional teams to address and resolve any discrepancies in billing or payments.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Completed bi-weekly payroll for company employees.
- Supported smooth payroll administration through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
- Managed tax preparation tasks, ensuring compliance with state and federal regulations.
- Assisted in successful external audit process, preparing necessary documents and facilitating auditor inquiries.
Administrative Assistant to Public Works Director
City of Alamo Heights
San Antonio, TX
07.2007 - 02.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
Master of Arts - Counseling
The University of Texas At San Antonio
San Antonio, TX12-2013
Bachelor of Arts - Anthropology
St. John's University
Jamaica, NY05-2004
Skills
- HR policies and procedures
- Workplace relationship management
- Proficient in Microsoft Office
- Records management
- Benefits and compensation management
- HR operational efficiency
- Payroll administration
- Background checks
- Internal communications
- HR guidance
- Unemployment claims management
- Human resources department processes
- Payroll management
Accomplishments
2013 Employee of the Year
2021 Employee of the Year
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Manager
City of Alamo Heights
10.2021 - 07.2025
Planning/Accounting Coordinator
City of Alamo Heights
01.2018 - 10.2021
Planning/Accounting Technician
City of Alamo Heights
03.2015 - 01.2018
Accounting Technician
City of Alamo Heights
02.2012 - 03.2015
Administrative Assistant to Public Works Director
City of Alamo Heights
07.2007 - 02.2012
Master of Arts - Counseling
The University of Texas At San Antonio
Bachelor of Arts - Anthropology
St. John's University