Brenda Jimenez
San Antonio
Summary
Dynamic Human Resources Manager with a proven track record at the City of Alamo Heights, excelling in workplace relationship management and HR operational efficiency. Expert in payroll administration and benefits management, I streamlined processes, enhancing compliance and employee satisfaction while fostering a collaborative environment. Committed to driving organizational success through effective HR strategies.
Overview
18
18
years of professional experience
Work History
Human Resources Manager
City of Alamo Heights
10.2021 - 07.2025
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Facilitated on boarding sessions for new hires.
- Processed employee claims involving performance issues and harassment.
- Motivated employees through special events and incentive programs.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Assisted senior leaders on appropriate employee corrective steps.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Planning/Accounting Coordinator
City of Alamo Heights
01.2018 - 10.2021
- Supported the daily, month, quarterly, and year-end closing process.
- Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
- Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
- Prepared weekly cash reports consisting of all payments and disseminated information to the Finance Director.
- Assisted with year-end audit preparation, gathering supporting documents and responding to auditor inquiries.
- Collaborated with internal departments to resolve discrepancies, fostering strong cross-functional relationships.
- Managed accounts payable and receivable functions, ensuring timely payments to vendors and customers alike.
- Established key relationships with team members, upper management, customers, and partners through well-developed communication and interpersonal skills.
- Assisted in the preparation of annual budgets, providing accurate financial projections for decision-making purposes.
- Process and maintain payroll system, improving efficiency and reducing manual input errors.
- Assisted the Community Development Department with plan review and permit issuance.
- Created meeting notices, agendas, minutes, and results notices for Boards and Commissions.
Planning/Accounting Technician
City of Alamo Heights
03.2015 - 01.2018
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Completed bi-weekly payroll for company employees.
- Supported smooth payroll administration through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
- Contributed to successful audits with comprehensive preparation of supporting documentation and effective communication with external auditors.
- Enhanced vendor relationships by managing accounts payable efficiently, negotiating favorable terms when possible, and ensuring timely payments.
- Strengthened financial accuracy by meticulously maintaining all accounts payable and receivable.
- Managed tax preparation tasks, ensuring compliance with state and federal regulations.
- Assisted in successful external audit process, preparing necessary documents and facilitating auditor inquiries.
- Enhanced efficiency in payroll processing, consistently ensuring timely and accurate employee payments.
- Matched purchase orders with invoices and recorded necessary information.
- Provided exceptional customer service for the Community Development Department while issuing permits and scheduling daily inspections.
Accounting Technician
City of Alamo Heights
02.2012 - 03.2015
- Facilitated smooth financial operations by processing invoices accurately and efficiently, avoiding late payment penalties or disputes.
- Ensured data integrity in financial systems through regular audits, system updates, and adherence to internal control policies.
- Improved cash handling practices across the organization with strict adherence to internal control policies and regular staff training sessions on best practices.
- Ensured compliance with financial regulations by staying current on industry best practices and keeping abreast of changes in relevant laws.
- Coordinated with cross-functional teams to address and resolve any discrepancies in billing or payments.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Completed bi-weekly payroll for company employees.
- Supported smooth payroll administration through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
- Managed tax preparation tasks, ensuring compliance with state and federal regulations.
- Assisted in successful external audit process, preparing necessary documents and facilitating auditor inquiries.
Administrative Assistant to Public Works Director
City of Alamo Heights
07.2007 - 02.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
Master of Arts - Counseling
The University of Texas At San Antonio
San Antonio, TX12-2013
Bachelor of Arts - Anthropology
St. John's University
Jamaica, NY05-2004
Skills
- HR policies and procedures
- Workplace relationship management
- Proficient in Microsoft Office
- Records management
- Benefits and compensation management
- HR operational efficiency
- Payroll administration
- Background checks
- Internal communications
- HR guidance
- Unemployment claims management
- Human resources department processes
- Payroll management
Accomplishments
2013 Employee of the Year
2021 Employee of the Year
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Manager
City of Alamo Heights
10.2021 - 07.2025
Planning/Accounting Coordinator
City of Alamo Heights
01.2018 - 10.2021
Planning/Accounting Technician
City of Alamo Heights
03.2015 - 01.2018
Accounting Technician
City of Alamo Heights
02.2012 - 03.2015
Administrative Assistant to Public Works Director
City of Alamo Heights
07.2007 - 02.2012
Master of Arts - Counseling
The University of Texas At San Antonio
Bachelor of Arts - Anthropology
St. John's University
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