Hi, I’m
Brenda juarez
Customer Service Rep.
Houston,TX
Summary
Authorized to work in the US for any employer. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
7
years of professional experience
2
Languages
Work History
Universal buildingHouston, TX
Retail Sales Associate
10.2021 - 06.2022
Job overview
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
RIA MONEY TRANSFERHouston, TX
Teller
10.2020 - 10.2021
Job overview
- Cash Checks, Money orders, make bill payments.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Monitored and reported suspicious activity in line with bank security policies.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Assisted with training of new tellers on policies and procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Counted, verified and handled bank deposits and armored car transactions.
- Monitored and verified suspicious activity on customer accounts.
- Trained new hires on customer service policies and procedures.
MetroPCSHouston, TX
Sales Representative
01.2017 - 05.2018
Job overview
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Family DollarHouston, TX
Cashier/Customer Service
04.2015 - 02.2016
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Aldine High SchoolHouston, TX
High school diploma
02.2011 - 2 2015
Skills
Bilingualundefined
Timeline
Retail Sales Associate
Universal building
10.2021 - 06.2022
Teller
RIA MONEY TRANSFER
10.2020 - 10.2021
Sales Representative
MetroPCS
01.2017 - 05.2018
Cashier/Customer Service
Family Dollar
04.2015 - 02.2016
Aldine High School
High school diploma
02.2011 - 2 2015
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