Brenda Kiggins
Monroe,SD
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director of Marion Ambulance
Marion Community Ambulance
Marion, SD
07.2022 - Current
- Provided emergency medical care to patients in pre-hospital settings
- Assisted with patient assessments, such as measuring vital signs and assessing conditions
- Performed CPR, splinting of fractures, wound treatment and other life saving measures
- Managed airway maintenance, oxygen delivery and suctioning procedures
- Administered medications per physician instructions or protocol guidelines
- Maintained accurate records of patient care treatments and transport information
- Communicated effectively with hospital staff upon arrival at the destination facility
- Coordinated with other EMTs on scene to ensure safe and efficient patient transport
- Operated ambulances safely under emergency conditions while following all traffic laws
- Monitored patient condition during transit and provided appropriate medical attention as needed
- Responded quickly to 911 calls for medical assistance within designated service area
- Collaborated with fire department personnel for search and rescue operations
- Conducted regular ambulance checks to ensure proper functioning of equipment
- Loaded stretchers onto ambulances according to safety protocols and secured them properly before transport
- Participated in continuing education programs to stay current on best practices in EMS care
- Educated patients on how to prevent injuries or illnesses through lifestyle changes
- Attended weekly meetings with supervisors to discuss cases, protocols, policies
- Adhered strictly to HIPAA regulations when handling confidential patient information
- Utilized specialized equipment such as defibrillators, monitors, IV pumps., correctly
- Assisted paramedics in more advanced procedures such as intubation or administering medication intravenously
- Took vital signs and blood pressure to observe patient's condition and prepare appropriate resources and medical procedures
- Documented patient information, condition and treatment while protecting confidentiality and patient rights
- Responded to emergency calls to provide immediate medical assistance and transportation to medical facility.
Administrative Assistant
The New Era
Parker, SD
08.2023 - 06.2024
- Organized and maintained legal documents, including contracts, briefs and pleadings
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests
- Maintained client confidentiality in all matters
- Assisted with document production and deposition preparation
- Attended hearings with counsel and recorded minutes from the proceedings
- Proofread drafts of legal documents for accuracy in grammar and punctuation
- Greeted clients upon arrival at office and provided assistance as needed
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
- Ensured efficient operation of office equipment such as printers, copiers and fax machines
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service
- Processed invoices for payment using accounting software applications
- Entered data into spreadsheets using Microsoft Excel or other similar programs
- Prepared expense reports on behalf of executives in accordance with company policies and procedures
- Conducted research online utilizing search engines such as Google or Yahoo!
- Updated contact lists regularly when changes occur in employee status or contact information
- Handled confidential documents in an organized fashion according to established protocol
- Scheduled appointments between clients and customers and internal staff members
- Managed database systems containing customer contact information
- Answered questions from customers regarding products and services offered by the company
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Provided secretarial and office management support while building cooperative working relationships
- Inventoried and ordered supplies for office
- Scheduled appointments, meetings and events for management staff
- Responded effectively to sensitive inquiries or complaints
- Maintained accurate department and customer records
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Prepared and prioritized calendars and correspondence
- Utilized editing programs to proofread content for typo-free emails, memos and documentation
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk
- Handled incoming calls and directed callers to appropriate department or employee
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
State Trucker
Argus Leder
Sioux Falls, SD
04.1998 - 12.2022
- Loaded and unloaded cargo in a safe manner, using proper equipment and techniques
- Followed all applicable laws and safety regulations while driving truck
- Maintained accurate logs of hours worked, miles driven, fuel purchases, and other relevant information as required by law
- Delivered goods to customers' locations on time according to schedule
- Communicated with dispatchers regarding delivery schedules or changes in routes
- Assisted dock workers in loading and unloading freight when necessary
- Kept detailed records of deliveries made including delivery times, product quality, customer signatures
- Resolved customer complaints in a professional manner when issues arose during delivery process
- Managed multiple stops at different locations while adhering to assigned delivery schedule.
Education
GED -
Ged Testing
Melbourne, FL03.2005
Skills
- Database Management
- Office Administration
- Spreadsheet Management
- Minute Taking
- Digital Archiving
- Clerical Support
- Document Control
- Data Entry
- Quality Assurance
- Research
- Meeting planning
- Report Writing
- Mail handling
- Bookkeeping
- Appointment Scheduling
- Invoice Processing
- Expense Reporting
- Check processing
- Filing
- Memo preparation
- Calendar Management
- Scheduling
- Meeting logs management
- Business Administration
- Attendance records preparation
- 10-key proficiency
- Report Generation
- Microsoft Excel
- EFaxing knowledge
- Accounting skills
- Verbal Communication
- Multi-Task Management
- Highly organized
- Office Equipment Maintenance
Certification
Emt July 12, 2021
Activities
- Playing Darts
- Playing Pool
References
References available upon request.
Timeline
Administrative Assistant
The New Era
08.2023 - 06.2024
Director of Marion Ambulance
Marion Community Ambulance
07.2022 - Current
State Trucker
Argus Leder
04.1998 - 12.2022
GED -
Ged Testing