Brenda Koehler
Training Coordinator / Administrative
Summary
Experienced training coordinator skilled in managing support functions and facilitating effective communication between trainers and participants. Demonstrated ability to identify focus areas and implement targeted training strategies. With 9 years of experience, brings a strong work ethic and comprehensive understanding of the training coordination process.
Overview
38
38
years of professional experience
Work History
Owner
Brenda's Extreme Cleaning Services
10.2022 - Current
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Expanded business into new markets
Lead Server
The Den at Fox Hollow
07.2017 - 09.2022
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Assigned tasks and shifts to servers to manage organized schedules
- Collaborated with managers on employee scheduling needs, helping maintain optimal coverage during peak hours without sacrificing quality of service.
- Developed strong relationships with guests, fostering loyalty and repeat business.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
- Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.
Lead Employee Development Specialist
THE BOEING COMPANY
9 2009 - 7 2017
- Analyze and interpret data to identify areas to improve quality of training and reduce lost time of production
- Develop and coordinate resources for training requirements to meet FAA guidelines to produce 787 Airplanes
- Training requirements for all job disciplines onsite (I.e., Mechanic, quality, engineering, analysts, pilots, Fire, Paint and leadership)
- Maintain positive working relationship with peers and leadership to communicate goals and achieve higher performance and attendance to business and regulatory required training
- Collaborate across teams to share information and coordinate processes and development changes for site
- Coordinate instructors within learning & development and procure outside vendors to deliver training to employees via Instructor led, web based and virtual deliveries
- Verification of training completions by instructors with policy guidelines and produce deliverables to business units showing employees progress and areas of improvement
- Provided expert guidance during critical project phases, ensuring timely completion without compromising quality standards.
- Delivered consistent results under tight deadlines by effectively prioritizing tasks and delegating responsibilities among the team members accordingly.
- Collaborated closely with senior leadership on strategic initiatives, providing valuable input on decision-making processes based on thorough data analysis.
- Built strong relationships with clients through transparent communication, resulting in long-term partnerships and repeat business.
- Managed a diverse team of professionals, fostering a positive work environment that encouraged innovation and creativity.
- Established clear performance metrics and goals for each team member, driving individual accountability and collective success.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operation.
- Analyzed and evaluated training effectiveness and program outcomes.
Airplane Assembler
Boeing Company
08.2008 - 09.2009
- Assembled and installed aircraft electrical systems, brackets, and hydraulics to meet quality inspection standards
- Member of Safety and Shake Team, EI Team
- Collaborated with MMO, Quality and Engineering to insure compliance and installation of parts and materials per build plan
- Verified inventory control per BOM, proficient in reading of BAC Specs to install fasteners, sealant, torque requirements.
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Collaborated with team members to improve production processes and maintain quality standards.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
- Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas focus
- Reduced material waste, carefully following assembly instructions and protocol.
Senior Paralegal
Weeks, Foti & Irvine, LLC
01.2006 - 03.2008
- Responsible for coordinating of complex real estate transactions for closing and research
- Preparation of contracts, agreements and any other related legal or internal legal documents
- Effective Liaison between realtors, attorneys, banking institutions.
- Trained new employees on company policies and legal standards.
- Improved client relationships through clear communication and prompt response to inquiries.
- Mentored junior paralegals, contributing to their professional development and growth.
- Reduced risk exposure through meticulous review of contracts and agreements for compliance with applicable laws.
- Enhanced client satisfaction by efficiently managing real estate transactions and ensuring timely completion.
- Facilitated successful negotiations between buyers and sellers by providing comprehensive legal support.
- Prepared legal documents such as deeds, mortgages, and leases to facilitate smooth real estate transactions.
- Prepared legal property descriptions for use in transactions.
- Supported attorneys in drafting legal pleadings for real estate matters including foreclosures, evictions, or zoning appeals cases.
- Conducted thorough title searches and examinations, mitigating potential risks and discrepancies.
- Streamlined the closing process for residential and commercial transactions, resulting in improved efficiency.
- Maintained up-to-date knowledge of real estate laws and regulations, offering informed guidance to clients in complex situations.
- Reviewed and interpreted site plans, maps, and blueprints.
- Assisted in resolving disputes related to property boundaries or ownership claims by conducting thorough research and analysis.
- Assisted clients in understanding complex legal documents by providing clear explanations and answering questions promptly.
- Coordinated seamless communication between all parties involved in the transaction process through proactive outreach efforts.
- Tracked and processed easement documents in accordance with policies and applicable laws.
- Developed comprehensive legal reports detailing property information for use during negotiations or dispute resolutions processes.
- Provided exceptional customer service throughout the transaction process, earning repeat business from satisfied clients.
- Researched statutes, decisions, legal articles, and codes.
- Communicated pertinent information to clients via phone, email, and mail.
Operations Manager
Chicago Title Company/Equity Title Company
11.1986 - 12.2006
- Responsible for overall production of department staff
- (i.e Searching, examining, production, time management, customer service) Implementing and training of incoming staff for procedural and production of product (s)
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Responsible for underwriting and risk management decisions for commercial, high-liability and detailed oriented transactions
- Worked closely with company CEO, President, and executive management team for expansion of company and departments
- Dealt directly with attorneys, Realtors, customers, and underwriters for all transactions requiring underwriting decisions to be made at leadership levels to close high-profile transactions
- Prepared daily Auditing and final policy remittance reporting.
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Coordinated staff training programs to enhance skill sets and boost overall productivity levels.
- Facilitated communication between various departments, encouraging collaboration for optimal results.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Paralegal
Fleming Law Firm
03.2002 - 01.2006
- Provided support in all manners of proceedings before the courts, administrative authorities, and public authorities
- Performed procedural legal work; researched titles, deeds, leases, liens, and other encumbrances
- Coordinated closings between lenders, clients, and attorneys
Education
Associate of Arts - Business Administration And Management
Churchman's
Easton, PA 05.2001 - 1986.05
Certificate in Business Management - undefined
Coastal Carolina University
Manufacturing Certificate for Airplane Production - undefined
TTC
Skills
Business Management
Programmingandsoftwareskills
- Mylearning
- Microsoft Office Suite
- Windows
- WordPerfect
- Excel
- Power point
- Outlook
- SharePoint
- VISIO
- AIRMedia
- Velocity
- Cognos
- BERT
Corestrengthsskills
- Teambuilding and Leadership Skills
- Collaborative team player
- Superior Customer/Supplier/Leadership communication skills
- Passionate about quality, ethical and process compliance
- Strategic Planning, training & Vision oriented
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid sick leave401k match4-day work weekStock Options / Equity / Profit SharingTeam Building / Company RetreatsCareer advancementPaid time offTimeline
Owner
Brenda's Extreme Cleaning Services
10.2022 - Current
Lead Server
The Den at Fox Hollow
07.2017 - 09.2022
Airplane Assembler
Boeing Company
08.2008 - 09.2009
Senior Paralegal
Weeks, Foti & Irvine, LLC
01.2006 - 03.2008
Paralegal
Fleming Law Firm
03.2002 - 01.2006
Associate of Arts - Business Administration And Management
Churchman's
05.2001 - 1986.05
Operations Manager
Chicago Title Company/Equity Title Company
11.1986 - 12.2006
Lead Employee Development Specialist
THE BOEING COMPANY
9 2009 - 7 2017
Certificate in Business Management - undefined
Coastal Carolina University
Manufacturing Certificate for Airplane Production - undefined
TTC
Similar Profiles
Victor IsidoroVictor Isidoro
Carwash Attendant at Extreme Detail Cleaning And Construction ServicesCarwash Attendant at Extreme Detail Cleaning And Construction Services
Branden RayBranden Ray
Maintenance Technician at Extreme Cleaning LLCMaintenance Technician at Extreme Cleaning LLC
Bryn EnglishBryn English
Owner/Operator at Wolf Extreme CleaningOwner/Operator at Wolf Extreme Cleaning