Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brenda Kowenstrot

Oshkosh,WI

Summary

Astute IT Professional offers dynamic, diverse skillset developing and installing imperative systems. Over 23 career years, oversaw dedicated technical teams and researched necessary deployments to optimize organizational output. Experienced managing cloud products and services within over-arching technology infrastructure. Knowledgeable resource for mandated regulatory and safety procedures to maintain equipment and software effectiveness.

Overview

6
6
years of professional experience

Work History

Systems Engineer

Rhyme
Oshkosh, WI
06.2021 - Current
  • Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
  • Researched software and systems products to determine purchase recommendations.
  • Implemented networking and server changes to meet client budgets and needs.
  • Delivered helpdesk service and support to customers.
  • Documented system configuration, mapping and processes.
  • Optimized networked software and operating systems by applying updates and patches.

Infrastructure Manager

WOW LOGISTICS
Neenah, WI
11.2017 - 02.2021
  • Administered computer networks and related computing environments, including computer hardware, system software, virtual servers, Wi-Fi, and on-prem phone system
  • Planned, implemented, and maintained network security measures to protect data, software, and hardware
  • Provided various levels of technical support and trained IT staff
  • Built and imaged user workstations, created user accounts and profiles, set up security, and installed necessary software
  • Managed a multitude of projects, including facility startups, corporate transition to new location, and upgrades to various software and platforms.

Infrastructure Engineer

WOW LOGISTICS
11.2014 - 01.2017
  • Led a 4-person technical team and managed Infrastructure operations for corporate and 12 remote facilities
  • Developed, deployed, monitored, and maintained all IT systems, including servers, network equipment, workstations, software, operating systems, and peripherals
  • Analyzed IT Infrastructure usage, researched security concerns and inefficiencies, and implemented various policies and procedures
  • Collaborated with department decision makers, developed projects, and directed their implementation to provide efficient and cost-effective solutions
  • Managed the financial aspects of the Infrastructure department, including purchasing and budgeting
  • Reviewed, researched, and developed business case justifications and cost/benefit analysis
  • Negotiated and administered vendor, outsourcing, and consultant contracts and service agreements
  • Infrastructure Manager

Education

Master of Science - Information Technology Assurance and Security

Capella University
Minneapolis, MN
2012

Bachelor of Science - Information Technology Network Technology

Capella University
Minneapolis, MN
2007

Associate of Science - Computer Information Network Specialist

Nicolet College
Rhinelander, WI
05.2003

Master of Science - Information Technology Assurance and Security

Capella University
2003

Associate of Science - Computer Information Programming Specialist

Nicolet College
Rhinelander, WI
05.1999

Skills

  • Technical Analysis
  • Hardware and software installation
  • Project Management
  • Technical Support
  • Troubleshooting
  • Network security
  • Problem-solving
  • Skilled in both hardware & software
  • Cloud Computing
  • Cloud services

Additional Information

  • Interviewed potential IT candidates, trained, supervised staff, and participated in staffing decisions. Provided Senior Level Desktop Support, both onsite and remotely, using remote tools. Added, removed, and continuously monitored over 200 Active Directory user accounts, groups, folders and files access in order to ensure least privilege access. Setup and continuously managed a Microsoft SQL 2012 Server with a few Instances. Managed a Microsoft Exchange 2010 cluster environment with over 200 mailboxes, 30 Public Calendars, and 30 Smartphone Active Sync connections. Setup and maintained a Microsoft CRM 2011 Server. Continuously met regulatory compliance and standards, including Travel and PCI Compliance. Designed, created, and implemented organizational policies to meet changing business needs and PCI Compliance standards. Utilized Spiceworks’ network scanning tool in order to better monitor both computer and software inventory.
  • Project Management Organization Detail Oriented Security Consciousness Professional Hard Working Adaptable EDUCATION & CERTIFICATION EXPERTISE

Timeline

Systems Engineer

Rhyme
06.2021 - Current

Infrastructure Manager

WOW LOGISTICS
11.2017 - 02.2021

Infrastructure Engineer

WOW LOGISTICS
11.2014 - 01.2017

Master of Science - Information Technology Assurance and Security

Capella University

Bachelor of Science - Information Technology Network Technology

Capella University

Associate of Science - Computer Information Network Specialist

Nicolet College

Master of Science - Information Technology Assurance and Security

Capella University

Associate of Science - Computer Information Programming Specialist

Nicolet College
Brenda Kowenstrot