Brenda L. Alvarez
Bronx,NY
Summary
Reliable, self-motivated, and highly organized professional with over a decade of experience in education administration, family engagement, and office management. Proven ability to manage multiple responsibilities, maintain accurate records, and foster strong community relationships. Fluent in Spanish and committed to creating a supportive, inclusive environment for students and families.
Overview
17
17
years of professional experience
Work History
Dean of Enrollment and Recruitment | School Registrar | Family Engagement Specialist | Recruitment Coordinator
Innovation Charter High School
New York
07.2013 - Current
- Lead all aspects of student enrollment and discharge, including parent meetings, document verification, and record maintenance.
- Maintain and update ATS and student information systems accurately and on time.
- Provide ATS reports to school leadership and counselors as needed.
- Conduct school lottery, manage waitlist, and track applicants.
- Partner with the Dean of Student Services to monitor attendance trends, plan interventions, and conduct home visits.
- Organize and support school events and community engagement initiatives.
- Assist the Executive Director with preparation of Per Pupil Invoices.
- Manage office staff and serve as the primary point of contact for enrollment and front-office procedures.
- Implement and lead student recruitment strategies in collaboration with school leadership.
School Secretary
Innovation Charter High School
New York, USA
08.2011 - 07.2013
- Handled administrative duties including phones, messages, mailings, and greeting visitors.
- Member of the Attendance Committee; monitored attendance, made daily calls, and enforced attendance policies.
- Distributed student MetroCards and maintained related records in ATS.
- Supported enrollment by communicating with families via phone, in person, and through home visits.
- Maintained student laptops, coordinated repairs, and managed inventory.
Case Aide / Administrative Assistant
New York City Mission Society – Beacon Center Family Services
New York, USA
11.2008 - 08.2011
- Supported program supervisors and directors in ensuring compliance with ACS standards using PROMIS and CONNECTION databases.
- Prepared bi-weekly and monthly reports for submission to ACS.
- Managed phone calls, messages, supplies, and equipment inventory.
- Handled bookkeeping, petty cash, and budget coordination.
- Scheduled Family Team Conferences and special events.
- Accompanied case planners on home visits and client appointments as needed.
- Supported client intake, referrals, and database entry; provided translation services as necessary.
Education
Bachelor of Arts - Sociology, Minor in Psychology
Lehman College, City University of New York (CUNY)
Bronx, NY01.2023
Associate of Arts - Liberal Arts and Sciences, Concentration: Education
Bronx Community College, City University of New York (CUNY)
Bronx, NY01.2013
Skills
- Microsoft Office Suite
- Google Docs
- ATS
- PowerSchool
- Multitasking
- Organizational abilities
- Student recruitment
- Enrollment management
Languages
Fluent in Spanish
Professional Development
- Family & Community Engagement Conference, Harvard Graduate School of Education
- National Family and Community Engagement Conference, Attendee
Timeline
Dean of Enrollment and Recruitment | School Registrar | Family Engagement Specialist | Recruitment Coordinator
Innovation Charter High School
07.2013 - Current
School Secretary
Innovation Charter High School
08.2011 - 07.2013
Case Aide / Administrative Assistant
New York City Mission Society – Beacon Center Family Services
11.2008 - 08.2011
Bachelor of Arts - Sociology, Minor in Psychology
Lehman College, City University of New York (CUNY)
Associate of Arts - Liberal Arts and Sciences, Concentration: Education
Bronx Community College, City University of New York (CUNY)
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