Summary
Overview
Work History
Education
Skills
Continuing Education Online
Timeline
Brenda Lee

Brenda Lee

Medical Records Clerk
Sand Springs,OK

Summary

Reliable Medical Records Clerk with 2 years and 9 months of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills, while processing medical records requests and delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.

Overview

22
22
years of professional experience
3
3

Medical Records Clerk

7
7

Night Auditor

6
6

Assistant to Attorney

6
6

Mortage Banking

Work History

Medical Records Clerk

Grand Mental Health
02.2021 - 11.2023
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Supported medical staff by providing organized and accurate medical records.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.
  • Maintained patient records in compliance with security regulations.
  • Input data into computer programs and filing systems.
  • Tracked and monitored requests for medical records release.
  • Assisted in preparation of medical reports for external parties.
  • Processed medical records requests from outside providers according to facility, state, and federal law.

Front Desk Agent

Holiday Inn Express And Suites
01.2020 - 02.2021
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Front Desk Agent

Clarion Hotel
03.2019 - 01.2020
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.

Education

No Degree - Psychology

Oklahoma University, Norman

No Degree - Horticulture

Oklahoma State University - Oklahoma City, Oklahoma City, OK

No Degree -

Connors State College, Warner, OK

High School Diploma -

Deer Creek High School, Edmond, OK
05.1979
  • Honor Roll 1978, 1979
  • 3.7 GPA

Skills

  • Medical Records
  • Data Security
  • HIPAA Regulations
  • Quality Control Checks
  • Medical Records Management
  • Data Entry
  • HIPAA Compliance
  • Customer Service

Continuing Education Online

Continue Researching and Gathering Information to be used in addressing 

Timeline

Medical Records Clerk - Grand Mental Health
02.2021 - 11.2023
Front Desk Agent - Holiday Inn Express And Suites
01.2020 - 02.2021
Front Desk Agent - Clarion Hotel
03.2019 - 01.2020
Oklahoma University - No Degree, Psychology
Oklahoma State University - Oklahoma City - No Degree, Horticulture
Connors State College - No Degree,
Deer Creek High School - High School Diploma,

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Brenda LeeMedical Records Clerk