Summary
Overview
Work History
Education
Skills
Timeline
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Brenda LeRoy

Georgetown,CA

Summary

Accomplished On-Site Resident Manager with a proven track record at King Like Apartments, adept in enhancing tenant relations and ensuring legal compliance. Skilled in property inspections and rent collection, I significantly reduced late payments and tenant turnover by fostering strong relationships and implementing efficient processes. Expertise in fair housing regulations and relationship building drives operational excellence and tenant satisfaction.

Overview

27
27
years of professional experience

Work History

On-Site Resident Manager

King Like Apartments - Luis Ching
12.2018 - Current
  • Enhanced tenant satisfaction by addressing maintenance requests and resolving issues promptly.
  • Maintained accurate financial records, submitting detailed reports to property owners on a quarterly basis.
  • Ensured legal compliance by keeping up-to-date on local laws and regulations pertaining to property management.
  • Implemented streamlined processes for rent collection, resulting in reduced late payments.
  • Enhanced property appearance with regular inspections and proactive maintenance.
  • Coordinated with vendors to ensure timely completion of repairs and property improvements.
  • Skillfully negotiated lease agreements, securing favorable terms for both tenants and owners.
  • Facilitated successful move-ins and move-outs, minimizing unit vacancy periods.
  • Developed strong relationships with tenants, ensuring timely rent collection and open communication channels.
  • Reduced tenant turnover by fostering a positive community atmosphere within the property.
  • Assisted in the resolution of conflicts among residents by mediating disputes in a professional manner.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.

Bookkeeping Assistant

Stevens Construction, Laraine Ryner, Supervisor
06.2001 - 02.2010
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Maintained inventory of office supplies and placed orders.
  • Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
  • Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Collaborated closely with senior bookkeepers to complete complex tasks efficiently while meeting deadlines consistently.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Matched purchase orders with invoices and recorded necessary information.

Engineering Assistant

MESA3 - Bill Edwards, Owner
07.1997 - 09.2000
  • Effectively prioritized workload to meet deadlines consistently, contributing to the successful completion of numerous engineering projects.
  • Organized and edited technical instructions for use in training and customer manuals.
  • Assisted engineers during field visits to gather essential information for successful project planning and execution.
  • Improved communication between team members by maintaining accurate project documentation, including reports, schedules, and specifications.
  • Gathered relevant data from various sources and developed comprehensive reports for leadership review.
  • Interpreted blueprints and technical drawings to analyze upcoming projects.

Education

No Degree - Court Reporting

College of The Redwoods
Eureka, CA

Skills

  • Tenant relations
  • Property Inspections
  • Fair Housing Regulations
  • Rent collection
  • Relationship Building
  • Tenant and eviction laws
  • Preparing property agreements

Timeline

On-Site Resident Manager

King Like Apartments - Luis Ching
12.2018 - Current

Bookkeeping Assistant

Stevens Construction, Laraine Ryner, Supervisor
06.2001 - 02.2010

Engineering Assistant

MESA3 - Bill Edwards, Owner
07.1997 - 09.2000

No Degree - Court Reporting

College of The Redwoods

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Brenda LeRoy