Brenda Livesay
Louisville,KY
Summary
Current professional seeking new opportunities within Jefferson County Public Schools. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute and support a dynamic team.
Overview
46
46
years of professional experience
1
1
Certification
Work History
REAL ESTATE CLOSING PROCESSOR
Mattingly Ford Title Services
Louisville, KY
04.2018 - 09.2022
- Loan setup and coordinating from title order submission through closing and post-closing, while providing excellent customer service to lenders, agents, buyers and sellers
- Assembled and compiled documents for loan closings, such as title abstracts, insurance forms, loan forms and tax receipts
- Managed customer inquiries regarding their loan files throughout the entire closing process.
- Coordinated with lenders, title companies, real estate agents, attorneys, and other parties involved in the closing process.
- Scheduled and conducted closings of mortgage transactions
SENIOR PROCESSOR & SETUP PROCESSOR
Limestone Title & Escrow
Louisville, KY
05.2010 - 04.2018
- Start-up with new location in Louisville
- Worked with owner from first day of opening to create and maintain professional and excellent customer services
- Loan setup and coordinating from title order submission through closing and post-closing, while providing excellent customer service to lenders, agents, buyers, and sellers
- Title clearing, gathering all pertinent information prior to closing, preparation of closing documents, Closing Disclosures, Alta, closing scheduling, etc
- Available to agents and lenders in all aspects of closing process
- Scheduled and conducted closings of mortgage transactions
- Reviewed, verified, and processed loan documents to ensure accuracy and compliance with company policy.
- Maintained accurate records of loans processed including tracking data entry errors.
- Conducted quality control reviews of loan files for completeness and accuracy in accordance with investor guidelines.
- Provided customer service and support to borrowers throughout the loan process from application to closing.
- Drafted letters responding to inquiries regarding loan applications or statuses.
- Performed post-closing audits on completed loans ensuring all appropriate documentation is present in the file.
BRANCH MANAGER & CLOSING PROCESSOR
Pitt & Frank, PLLC
Louisville, KY
08.2004 - 06.2009
- Branch Manager of satellite office, working closely with agents, buyers and sellers
- Loan setup and coordinating from title order submission through closing and post-closing, while providing excellent customer service to lenders, agents, buyers, and sellers
- Title clearing, gathering all pertinent information prior to closing, preparation of closing documents, Closing Disclosures, Alta, closing scheduling, etc
- Available to agents and lenders in all aspects of closing process
PART-TIME SALES REPRESENTATIVE
Ashley Furniture
Louisville, KY
02.2005 - 06.2007
- Part-time Sales Representative and Customer Service Representative
- Maintained weekly sales goals and provided excellent customer service
- Worked with management teams to develop annual sales plans, goals and targets
BRANCH MANAGER - CLOSING PROCESSOR
Weisman, Nowack, Curry & Wilco, PLLC
Dunwoody, GA
09.2003 - 08.2004
- Branch Manager of satellite office, working closely with agents, buyers and sellers
- Loan setup and coordinating from title order submission through closing and post-closing, while providing excellent customer service to lenders, agents, buyers, and sellers
- Title clearing, gathering all pertinent information prior to closing, preparation of closing documents, Closing Disclosures, Alta, closing scheduling, etc
- Available to agents and lenders in all aspects of closing process
- Monthly meeting with various brokers and agents
ADMINISTRATIVE ASSISTANT TO THE MAYOR
City Of Louisville
Louisville, KY
06.2000 - 08.2003
- Personal assistant to Mayor David Armstrong, serving at the pleasure of the mayor.
- Involved in various aspects of the merger between the city and county government.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
LEGAL SECRETARY
Mulhall, Turner, Combs & Malone, PLLC
Louisville, KY
06.1976 - 06.2000
- Legal secretary, progressing to bookkeeper, real estate processor and office manager during 24 year employment
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
- Processed accounts receivable and payable and handled bank reconciliations.
- Prepared closing documents and coordinated with title companies to facilitate closings.
- Maintained communication with lenders, buyers and sellers throughout the transaction process.
Education
HIGH SCHOOL DIPLOMA -
Doss High School
Louisville, KY05.1974
Skills
- Proficient typing and organizational skills
- Prepared Settlement Statements and closing documents
- Time management abilities
- Phone etiquette
- Email correspondence
- Verbal and written communication
- Task prioritization
Certification
Indiana Title License
Timeline
REAL ESTATE CLOSING PROCESSOR
Mattingly Ford Title Services
04.2018 - 09.2022
SENIOR PROCESSOR & SETUP PROCESSOR
Limestone Title & Escrow
05.2010 - 04.2018
PART-TIME SALES REPRESENTATIVE
Ashley Furniture
02.2005 - 06.2007
BRANCH MANAGER & CLOSING PROCESSOR
Pitt & Frank, PLLC
08.2004 - 06.2009
BRANCH MANAGER - CLOSING PROCESSOR
Weisman, Nowack, Curry & Wilco, PLLC
09.2003 - 08.2004
ADMINISTRATIVE ASSISTANT TO THE MAYOR
City Of Louisville
06.2000 - 08.2003
LEGAL SECRETARY
Mulhall, Turner, Combs & Malone, PLLC
06.1976 - 06.2000
Indiana Title License
HIGH SCHOOL DIPLOMA -
Doss High School
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