Brenda Liz Vergara-Chambers
Henrico,VA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
31
31
years of professional experience
Work History
Securities Ops Spec II
Principal Financial Group
03.2021 - 08.2025
- Managed client's Trust/Custody accounts for Alternative or Non Depository assets: Hedge Funds, Pooled Funds and Insurance Policy.
- Performs a variety of operational tasks for complex securities or cash related transactions.
- Understand all aspect of Trust/Custody operations from posting income, reflecting purchases and sales, corrective entries, pricing, tax cost, etc.
Rebate Billing Specialist 1 for New York Rebate
Magellan Rx Management
11.2020 - 03.2021
- Receive and sort incoming payments with attention to credibility and detail
- Manage the status of accounts and balances to identify inconsistencies
- Sort, write up, allocate and issue receipts for New York state rebate programs
- Effectively interact by email with our client to request any missing documents (backups)
- Help other states allocating their invoices
Senior Tax Analyst
H&R Block
12.2012 - 03.2021
- Provided an outstanding client experience by utilizing interview techniques that help determine client's needs and then offer the appropriate service product that meets those needs.
- Provided accurate and complete tax returns using a high degree of ethics and integrity.
Bilingual Customer Care Representative I
Robert Half – Estes
07.2019 - 11.2019
- Interacted with internal and external customers of Estes Express Lines
- Resolved issues while working within all policies and established procedures of the company
- Scheduled, verified, and investigated pickups, resolved problems, directed customer concerns to appropriate party for further assistance and final resolution
- Gathered accurate information from computer screens, calling terminals and other departments to confirm or gather additional information as needed to share with customer
- Assisted with basic customer billing issues and tracked shipments to provide delivery status and ETAs for customers
- Primary point of contact for Spanish speaking customers
Operation Accountant II
Wells Fargo IRT Trust and Custody Alternative Asset Operations
08.2017 - 12.2018
- Managed client's Trust/Custody accounts for Alternative or Non-Depository assets: Hedge Funds, Pooled Funds, and Private Equities
- Resolved issues regarding reporting or activity of assets
- Worked with internal Financial Reporting and Performance Reporting teams to ensure the Alternative or Non-Depository assets are reporting accurately on client trust/custody reporting
- Understand all aspect of Trust/Custody operations from posting income, reflecting purchases and sales, reversal/corrective entries, pricing, tax cost, etc
- Helped train our global resource partners to assume responsibility of my functions
- Received two community service award recognized over eight hours monthly
Operation Accountant I
Wells Fargo IRT Trust and Custody Alternative Asset Operations
05.2016 - 08.2017
- Ensured all directives are completed on a daily basis
- Communicate with Customer Service Center Representative concerning problems or concerns for assigned accounts
- Balanced cash to $0 on a daily basis
- Accurately reported CUSIP prices on a timely basis to the pricing unit
- Worked with over 365 Great West Accounts quarterly to ensure market value, cost adjustment and backdating are completed
- Received seven Best Shot Awards and one Exceptional Service Award in first year of employment
Inventory Specialist
Productiv Inc.
09.2015 - 05.2016
- Ensured all items are tracked and maintained under strict Six Sigma guidelines
- Ensured all personnel receive their weekly pay checks by either distributing individually for local employees or through their assigned team leader
General Accountant
Medtronic Med Rel, Inc.
08.1994 - 11.1999
- Controlled and reported all transactions relative to raw material and scrap
- Audited and provided guidelines for weekly raw materials and work in process cycle counts
- Posted journal entries to raw materials, scrap and others transactions
- Prepared post-closing, weekly and post-closing account reconciliations
- Prepared bank reconciliations
- Provided necessary support to external auditors for the completion of Year-end audit and assisted in the preparation of year-end schedules and packages
- Participated in the preparation of system product costing standards
- Participated in the annual physical inventory of the raw material and the work in process warehouses
Education
M.B.A. - Business
New Hampshire College
BA - Accounting
University of Puerto Rico
Income tax course in Continue Education Plan- 98 Credits, Tax Specialists 1, 2 and 3, Tax Advisor 1, Senior Tax Advisor 2
H&R Block Tax Service
Skills
- Microsoft Office
- JD Edwards system
- Cympull
- Otka
- Canoe
- AS-400 system
- TPS
- ERebate
- Blockworks
LANGUAGES
English Fluent
Spanish Fluent
Timeline
Securities Ops Spec II
Principal Financial Group
03.2021 - 08.2025
Rebate Billing Specialist 1 for New York Rebate
Magellan Rx Management
11.2020 - 03.2021
Bilingual Customer Care Representative I
Robert Half – Estes
07.2019 - 11.2019
Operation Accountant II
Wells Fargo IRT Trust and Custody Alternative Asset Operations
08.2017 - 12.2018
Operation Accountant I
Wells Fargo IRT Trust and Custody Alternative Asset Operations
05.2016 - 08.2017
Inventory Specialist
Productiv Inc.
09.2015 - 05.2016
Senior Tax Analyst
H&R Block
12.2012 - 03.2021
General Accountant
Medtronic Med Rel, Inc.
08.1994 - 11.1999
BA - Accounting
University of Puerto Rico
Income tax course in Continue Education Plan- 98 Credits, Tax Specialists 1, 2 and 3, Tax Advisor 1, Senior Tax Advisor 2
H&R Block Tax Service
M.B.A. - Business
New Hampshire College
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