Brenda Lopez
Hesperia
Summary
I would like to obtain a job field that I enjoy further challenging myself and using the skills and knowledge that I have learned throughout my years of study.
Industrious professional with experience in pharmacies. Leverages skills to support efficient and compliant pharmacy operations. Delivers meticulous formulation, courteous patient support, and exceptional inventory management.
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Outpatient Pharmacy Technician
Aya Healthcare - UCSD Medical Office
11.2024 - Current
- Assisted with the preparation of medications for dispensing by receiving and verifying prescriptions from patients, physicians, and other health care providers.
- Entered patient information into pharmacy computer system accurately to ensure timely delivery of medications.
- Performed administrative duties such as answering phones, filing paperwork, and responding to customer inquiries.
- Verified insurance coverage and obtained prior authorizations when necessary.
- Ordered, stocked, labeled, stored, rotated, inventoried and dispensed pharmaceuticals according to established policies and procedures.
- Prepared prescription labels accurately with all required information including dosage forms, directions for use, patient name, address, phone number.
- Performed routine maintenance on pharmacy equipment such as counting machines and pill counters.
- Reviewed inventory regularly to ensure adequate stock levels at all times.
- Managed drug recalls effectively by removing affected items from shelves promptly.
- Resolved any discrepancies between invoices received from suppliers against purchase orders placed.
Pharmacy Technician
CVS Pharmacy
12.2021 - 11.2024
- Answer phone calls in an efficient, friendly manner and be able to prioritize and communicate information appropriately
- Unpack, sticker and properly store inventory
- Periodically examine inventory for expired, soon to be expired medications and quarantine appropriately
- Analyze and predict medication inventory usage to maintain an adequate medication supply
- Effectively purchase medications at most cost effective manner
- Type prescriptions efficiently and accurately and be able to process through insurance appropriately. Must check for sufficient reimbursement for processed claims
- Fill and label prescriptions accurately, safely, and expediently
- Maintain automated filling machines and equipment according to proper procedure and protocol
- Complies with state and federal drug laws as regulated by the state board of pharmacy
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Pharmacy Technician
A Family Pharmacy-apple Valley
07.2024 - 10.2024
- Purchasing and receiving of inventory, tracking and reconciliation of inventory balances, replenishment tasks, put away, cycle counting, return product management, B/O and Days’ Supply monitoring and selection of product and supplies under the direction of the supervisor.
- Managing returned goods according to standard operating procedures while also monitoring product trends and shortages to ensure proper inventory levels are maintained.
- Ensure pharmacy pick stations are properly stocked with medication and supplies.
- Assist in maintaining dispensing and back stock refrigerators in a well organized manner.
Pharmacy technician
Queens Pharmacy
01.2021 - 08.2021
- Filling Dispensing prescriptions and over the counter medication to patients
- Organizing pharmacy inventory
- Providing customer service in person and over the phone
- Organizing pharmacy inventory
- Maintains pharmacy cleanliness on a daily basis. This includes: taking out the trash, sweeping, mopping, dusting, vacuuming
- Check customers out for prescriptions and other over the counter items. Makes sure the correct medication is being received by the correct patient and the correct prices are being billed to customer. This also includes collecting signatures when needed
- Process cash, credit card, and debit card payments accurately through POS system.
- Contributes to team effort by accomplishing related results as needed
- Provides exceptional customer service
- Produces delivery labels, prepares delivery packaging, and coordinates payment and delivery for patients
- Maintains office supplies, packing supplies, front end inventory and any other supplies
Education
Certified nurse assistant -
REACH Center
Hesperia01.2017
High school diploma -
Canyon Ridge High School
Hesperia, Ca01.2014
Pharmacy Technology certificate -
San Joaquin Valley College
HesperiaSkills
- Bilingual Spanish/English
- Strong communication and interpersonal skills
- Ability to conduct work quickly and efficiently
- Honest
- Trustworthy
- Extremely organized
- Proficient in Microsoft
- Proficient in Excel
- Typing
- Appointment Scheduling
- Patient identity verification
- Work Quality Evaluation
- Multitasking and Organization
Certification
- Certified Pharmacy Technician
- HIPAA CERTIFICATION
- Typing Certification - 35WPM
Timeline
Outpatient Pharmacy Technician
Aya Healthcare - UCSD Medical Office
11.2024 - Current
Pharmacy Technician
A Family Pharmacy-apple Valley
07.2024 - 10.2024
Pharmacy Technician
CVS Pharmacy
12.2021 - 11.2024
Pharmacy technician
Queens Pharmacy
01.2021 - 08.2021
Certified nurse assistant -
REACH Center
High school diploma -
Canyon Ridge High School
Pharmacy Technology certificate -
San Joaquin Valley College
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