Brenda Lopez
Paterson
Summary
Dynamic Revenue Specialist with Wyndham Hotels & Resorts, adept at leveraging data analytics and pricing strategies to enhance revenue streams. Proven track record in optimizing promotions and collaborating effectively with teams, resulting in increased profitability. Recognized for strong interpersonal communication and attention to detail, driving operational excellence in fast-paced environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
29
29
years of professional experience
Work History
Revenue Specialist
Wyndham Hotels & Resorts
08.2004 - 02.2025
- Assisted in processing revenue transactions accurately and efficiently.
- Collaborated with team members to streamline revenue optimization.
- Increased revenue by streamlining promotions and implementing effective revenue strategies.
- Supported management decision-making by providing insightful analyses on revenue trends and potential growth opportunities.
- Stayed up-to-date on industry best practices and emerging technologies, applying new knowledge to drive revenue growth and operational excellence.
- Maintained up-to-date knowledge of relevant compliance regulations.
- Utilized software tools for tracking revenues and generating reports.
- Played an integral role in system migrations by contributing valuable insights on process improvements related to revenue management functions.
- Collaborated with sales team to develop pricing strategies, resulting in increased profitability margins.
- Conducted call audits to assess revenue strategy success.
Corporate Travel Counselor
American Express, TRS
04.1996 - 12.2002
- Managed complex travel itineraries for corporate clients, ensuring timely and efficient arrangements.
- Coordinated executive travel, adhering to strict compliance standards.
- Verified policy adherence across the team
- Assisted clients in navigating travel disruptions, providing timely alternatives and minimizing inconvenience.
- Ensured compliance with company policies and procedures through diligent monitoring of all bookings and transactions.
- Arranged travel accommodations executives.
- Trained and mentored junior counselors on best practices in corporate travel planning and customer service.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
Education
Associate of Applied Business - Business Administration And Travel & Tourism
Berkeley College
Woodland Park, NJSkills
- Salesforce proficiency
- Pricing strategy
- Data analytics
- Revenue forecasting
- Interpersonal communication skills
- Professional telephone demeanor
- Teamwork
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Effective communication
- Adaptability and flexibility
Timeline
Revenue Specialist
Wyndham Hotels & Resorts
08.2004 - 02.2025
Corporate Travel Counselor
American Express, TRS
04.1996 - 12.2002
Associate of Applied Business - Business Administration And Travel & Tourism
Berkeley College
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