Hi, I’m
Brenda Lorenz
Lincoln,NE
Summary
Proven customer service expert from Walgreens, adept at resolving complaints with empathy, enhancing customer loyalty. Demonstrated reliability in high-pressure situations, ensuring seamless transactions. Skilled in cash handling and fostering customer satisfaction, my approach significantly improves the service environment.
Overview
2
years of professional experience
Work History
Walgreens
Customer Service Cashier
02.2023 - Current
Job overview
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Highland HighThornton, CO
None from General Studies
06.1989
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
Accomplishments
My accomplishments are getting things done on time. Having patience with customers.
Timeline
Customer Service Cashier
Walgreens
02.2023 - Current
Highland High
None from General Studies
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