Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Luciano

Salem,NH

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Global Benefits Specialist

Raytheon
Tewksbury, MA
08.2022 - 02.2024
  • Support the global execution of open enrollment, wellness programs, workers compensation, labor negotiations support, and new employee orientation.
  • Provide support to employees and other HR professionals with regard to understanding of global benefits programs, questions, and escalations
  • Serve as the focal point on the execution of benefits related programs, questions and/or issues related to all levels of the organization (executives, exempt, hourly, salaried non-exempt).
  • Support on-going integration and harmonization of benefit efforts as well as maintain a continued focus on process improvements.
  • Maintain an awareness of benefits regulations and trends.
  • Support programs on capture and proposal efforts with needed benefits data and information.
  • Participate in and support benefits surveys to support business unit site analysis and labor negotiations.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Assisted in developing strategies to increase customer satisfaction levels.

Sr. Human Resource Coordinator

Raytheon Technologies
Tewksbury, MA
12.2018 - 08.2022
  • Support the HR population/employees with questions or escalations pertaining to payroll, benefits, employee data, reporting, performance management or other Human Resource related issues
  • Assisted in the employee (non-vaccinated) accommodations; reviewed document submissions, provided required documents to managers and employees, approved/denied submissions while working with the legal team on denials and termination processes
  • Assist legal and Human Relations with subpoenas; gather requested documents while maintaining employee privacy per Raytheon policy
  • Support HRP and managers with Workday transactions; review, edit and approve Workday transactions while ensuring the required documents are submitted
  • Process Temporary Domestic Offsite Assignments (TDOA); Work closely with Expat support to ensure all policies and procedures are being followed.
  • Complete employment transactions; candidate reimbursements, relocations, sign-on bonuses, terminations and retirements

Human Resources Specialist

Raytheon
Tewksbury, MA
07.2018 - 12.2018
  • ·Engaged with key stakeholders as a coordinator to align with the recruitment strategies and hiring needs
  • Scheduled phone, in-person and/or video conferencing interviews for managers while working collaboratively with recruiters
  • Developed Standard Operating Procedures
  • Conducted employment verification with Federal government agents
  • Prepared and supported new hire orientation, including new hire reports, welcome letters, security check in,verification of citizenship and I-9 documentation
  • Facilitated virtual orientation

Education

Bachelor of Science - Human Resources Management

Southern New Hampshire University
Hooksett, NH
07-2020

Skills

  • Root Cause Analysis
  • Quality Assurance
  • Customer Relations
  • Quality Assessment
  • Decision-Making
  • Excellent Communication
  • Reliability
  • Attention to Detail
  • Multitasking
  • Adaptability and Flexibility

Timeline

Global Benefits Specialist

Raytheon
08.2022 - 02.2024

Sr. Human Resource Coordinator

Raytheon Technologies
12.2018 - 08.2022

Human Resources Specialist

Raytheon
07.2018 - 12.2018

Bachelor of Science - Human Resources Management

Southern New Hampshire University

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Brenda Luciano