Summary

Overview

Work History

Education

Skills

Languages

Timeline

Brenda Lugo

1672 Shamrock Ave ,CA

Summary

Committed, disciplined and hardworking Medical Assistant dedicated in utilizing my honesty, efficiency, and integrity to provide the highest level of patient care and safety.

Overview

years of professional experience

Work History

Medical Assistant Intern

Above Urgent Care

Montclair, CA

10.2022 - Current

Welcomed patients and inquired about wellbeing since last treatment.
Streamlined check-in process by verifying patient information and promptly updating electronic health
Facilitated smooth communication between patients and healthcare providers by serving as a compassionate intermediary during consultations.
Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
Collected histories, vitals, and current complaints via patient interviews.
Completed EKGs and other tests based on patient presentation in office.
Created and prepared patient charts accurately for clinics and medical professionals.
Boosted overall clinic productivity through assisting medical staff in organizing schedules, managing patient flow, and prioritizing tasks.
Performed medical chart reviews to confirm accuracy and completeness.
Scheduled appointments and tests to coordinate patient care.
Maintained clean and safe clinic environment to prevent injuries.
Measured patient pulse oximetry.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Cross trained new co workers to do front and back.
Get medical records ready for patients to pick up.

Medical Assistant Extern

Dr. Tarek Ezzeddine

08.2023 - 10.2023

Scheduled Appointments and answered phones in a friendly and professional manner
Assisted medical team with patient injections and EKG’s
Verified Insurances
Assisted with office documentation such as but not limited to filing, injection expiration dates, etc
Open/ close duties

Sales Floor Associate

DD's Discount

Ontario, CA

11.2018 - 10.2019

Provided accurate, valid and complete information by using the proper methods/tools
Met personal/team sales targets and call handling quotas
Followed communication procedures, guidelines and policies
Researched answers or solutions as needed

Volunteer- Patient Companion

Brookdale

Whittier, CA

05.2005 - 06.2005

Walk patients to the dining room, help them to read the lunch menu, and take food trays to patient that did not want to go eat to the dining room
Assist patients with light room cleaning
Gather dirty bed shits and take them down to the laundry room

Volunteer- ICU Department

PIH