Brenda Luttrell
Winchester,VA
Summary
Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
46
46
years of professional experience
Work History
Laboratory Technician
Newell Rubbermaid Commercial Products
01.2018 - 09.2024
- Trained and supervised junior technicians in laboratory protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Participated in lab meetings and project presentations.
- Maintained documentation on tests performed in lab.
- Operated basic laboratory equipment such as balances, pH meter, viscometer and malvern.
- Coordinated and managed laboratory projects and experiments.
- Recorded and analyzed data to produce reports of results.
- Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Interpreted and documented results of tests into active databases and communicated results to internal customers.
Quality Control Technician
Newell Rubbermaid Commercial Products
08.1992 - 01.2018
- Evaluated supplier performance through regular audits, ensuring only high-quality materials were used in production processes.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Supported the development of new products by providing input on potential quality risks early in the design process.
- Optimized calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Developed and implemented quality control processes to meet product standards.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Reviewed production processes and identified potential quality issues.
- Developed and executed test plans to ensure products met customer specifications, increasing client satisfaction rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Performed tests and inspections to conform to established standards.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Conducted investigations into questionable test results.
- Maintained quality documentation and records for conformance with relevant standards.
- Assessed products or services to evaluate conformance with quality standards.
- Recorded and organized test data for report generation and analysis.
- Proposed corrective actions to address recurring quality issues.
- Gained strong leadership skills by managing projects from start to finish.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Machine Operator Assembler
Newell Rubbermaid Commercial Products
08.1979 - 08.1992
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with safety standards to prevent machinery accidents and personnel injuries.
- Verified part numbers and placed parts in appropriate shipping containers.
- Built containers and packed parts in accordance with detailed packing specifications.
- Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized work environment.
Customer Service Representative
Newell Rubbermaid Commercial Products
03.1979 - 08.1979
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed timely and effective replacement of damaged or missing products.
Education
High School Diploma -
James Wood High School
Winchester, VA06.1965
Skills
- Data Modeling
- Production and processing
- Attention to Detail
- Quality Control
- Analytical Thinking
- Equipment Setup
- Test Reporting
- Data Collection
- Sample Logging
- Equipment Calibration
- Safety Compliance
- Positive Attitude
- Hazardous Materials Handling
- Data Analysis
- Materials sampling
- Regulatory Compliance
- Supply Maintenance
- Document processing
- Quality control monitoring
- Safety Protocols
Timeline
Laboratory Technician
Newell Rubbermaid Commercial Products
01.2018 - 09.2024
Quality Control Technician
Newell Rubbermaid Commercial Products
08.1992 - 01.2018
Machine Operator Assembler
Newell Rubbermaid Commercial Products
08.1979 - 08.1992
Customer Service Representative
Newell Rubbermaid Commercial Products
03.1979 - 08.1979
High School Diploma -
James Wood High School
Similar Profiles
Bruce DealBruce Deal
Lead Technician at Rubbermaid Commercial ProductsLead Technician at Rubbermaid Commercial Products
Autumn JonesAutumn Jones
Customer Service Representative at Rubbermaid Commercial ProductsCustomer Service Representative at Rubbermaid Commercial Products
DAISY OGILVIEDAISY OGILVIE
Backup Team Leader at Rubbermaid Commercial ProductsBackup Team Leader at Rubbermaid Commercial Products
Toby WinstonToby Winston
Volunteer at National Honor Society, NHSVolunteer at National Honor Society, NHS
Madison KilmerMadison Kilmer
Head Bartender at Willie Sutton's SaloonHead Bartender at Willie Sutton's Saloon