Brenda Maier
Butler,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Licensed Real Estate Transaction Coordinator
Tammy Grassi
10.2019 - 03.2024
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
- Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
- Improved overall efficiency of the office by creating templates and checklists for recurring tasks in the transaction process.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Administrative Assistant
Bernie P Dowd / Berkshire Hathaway
02.2010 - 02.2018
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
Secretary Manager
Mark Prokay
12.1997 - 05.2015
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
- Contributed to the growth of the agency''s property listings by conducting market research and updating database regularly.
- Assisted in generating new business leads through focused outreach efforts such as cold calling prospective clients or following up on referrals from existing contacts.
- Maintained a professional image of the real estate office by keeping reception areas clean, organized, and welcoming to visitors.
- Reduced errors in client correspondence by proofreading emails and letters before sending them out on behalf of agents or brokers.
- Increased accuracy of financial records through meticulous bookkeeping practices, ensuring all transactions were accounted for properly.
- Managed incoming calls professionally, addressing inquiries promptly while directing callers to appropriate resources or staff members.
- Demonstrated excellent multitasking skills by juggling numerous assignments simultaneously, prioritizing tasks effectively to meet deadlines and exceed client expectations.
- Expedited the processing of sales contracts by reviewing documents carefully for completeness and accuracy before submission.
- Enhanced client satisfaction by providing exceptional administrative support in the real estate office.
- Supported agents in managing their schedules efficiently by organizing open house events, inspections, and showings on their behalf.
- Collaborated with team members to develop innovative marketing strategies that boosted visibility of property listings on various platforms.
- Improved communication between agents and clients, scheduling meetings and coordinating appointments as needed.
- Provided seamless coordination for real estate transactions, liaising with multiple parties to ensure timely and accurate completion of all necessary steps.
- Streamlined document management for increased efficiency by organizing and maintaining a comprehensive filing system.
Retail Supervisor
Food Arena
10.1988 - 03.1994
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
- Trained and oriented associates to maximize team performance.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Adapted staffing schedules according to peak hours and seasonal demands for optimal customer service coverage.
Education
No Degree - Real Estate
Butler Community College
Butler, Pa12.1998
High School Diploma -
Butler Area Senior High School
Butler, PA06.1975
Skills
- Client Relationship Building
- Transaction monitoring
- Data entry proficiency
- Customer Service
- Staff Training
- Cash handling expertise
Timeline
Licensed Real Estate Transaction Coordinator
Tammy Grassi
10.2019 - 03.2024
Administrative Assistant
Bernie P Dowd / Berkshire Hathaway
02.2010 - 02.2018
Secretary Manager
Mark Prokay
12.1997 - 05.2015
Retail Supervisor
Food Arena
10.1988 - 03.1994
No Degree - Real Estate
Butler Community College
High School Diploma -
Butler Area Senior High School
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