Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Brenda Maneiro

Brenda Maneiro

Sarasota,FL

Summary

Dynamic finance professional with experience in accounts receivable management. Proven track record in reducing outstanding balances through effective negotiation and collections strategies. Assisting in payroll processing and month-end close, while delivering exceptional customer service and fostering strong client relationships.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Assistant Controller

Stoneybrook Golf & Country Club
10.2023 - Current
  • Prepared and mailed invoices to club members, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing member's inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Prepared billing statements and invoices for members purchases and recorded transaction date, price and fees to support accuracy.
  • Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review and process assigned journal entries.
  • Made outbound calls to members to discuss and resolve account needs.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed new hire paperwork and documents.
  • Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
  • Updated employee files with new details such as changes in address or salary levels.
  • Reduced errors in payroll calculations through thorough review and reconciliation procedures.
  • Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
  • Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained high level of data integrity by consistently updating vendor information in the system accurately.

Accounts Receivable Coordinator

Naturipe Farms
12.2021 - 10.2023
  • Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
  • Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
  • Expedited payment collection with timely submission of invoices and proactive communication with clients.
  • Partnered with cross-functional departments to resolve discrepancies in customer accounts, promoting a cohesive work environment.
  • Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
  • Conducted regular audits of customer accounts to ensure accuracy, identifying potential errors or inconsistencies for correction.
  • Completed daily process adjustments to maintain accuracy.
  • Reconciled daily AR ledger and verified proper posting.
  • Processed incoming payments in accordance with established financial policies.

AR Collection Specialist

Storm Smart
05.2021 - 10.2021
  • Effectively resolved chargeback disputes through thorough research and documentation of supporting evidence.
  • Improved account receivable collection rates by implementing efficient tracking and follow-up procedures.
  • Conducted periodic reviews of customer credit limits, adjusting as needed based on payment history and business needs.
  • Assisted in preparing monthly aging reports for management review, highlighting potential collection risks and areas for improvement.
  • Collaborated with sales and customer service teams to resolve client disputes and facilitate timely payment of invoices.
  • Maintained detailed records of all collection activities, ensuring compliance with internal audit requirements and industry regulations.
  • Established strong professional relationships with clients, ensuring open lines of communication for invoice inquiries and payment negotiations.

Onboard Revenue Accountant

One Spa World
11.2012 - 05.2021
  • Collaborated with cross-functional teams to optimize billing practices and reduce discrepancies.
  • Provided valuable input during budgeting process, utilizing expert knowledge of historical trends and future projections in revenue planning.
  • Served as key resource for sales team regarding invoicing procedures, increasing efficiency and reducing errors.
  • . Regularly updated upper management on status of accounts receivable collections efforts, highlighting areas requiring attention or intervention.
  • Assisted in financial audits, providing accurate documentation for efficient review.
  • Maintained strong relationships with external auditors, facilitating smooth communication during audit periods.

Credit and Collection Analyst

Chroniscript Pharmacy
01.2008 - 01.2012
  • Managed a diverse portfolio of accounts, ensuring appropriate actions were taken to maintain financial health.
  • Optimized cash flow management by closely monitoring receivables aging reports and taking prompt action where needed.
  • Collaborated with Pharmacists to assess credit risk for potential customers while maintaining company growth goals.
  • Negotiated payment plans with delinquent customers, achieving successful repayment outcomes without legal intervention.
  • Enhanced debt recovery rates by implementing effective collection strategies and tactics.
  • · Reconciled monthly credit card statements

Credit & Collection Specialist

Health Coalition, Inc
01.2007 - 01.2008
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Negotiated to collect balance in full.
  • Improved customer payment compliance through negotiating mutually agreeable repayment plans.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Processed payments and applied to customer balances.
  • Boosted overall collection efforts through building strong relationships with clients that fostered trust and open communication lines.
  • Cultivated a professional demeanor when dealing with difficult customers, displaying empathy while remaining assertive in achieving desired outcomes.
  • Reduced delinquency rates by implementing effective collection strategies and maintaining consistent follow-up procedures.
  • Managed and mentored staff of 3
  • Solely responsible for the collection of $36K in finance charges
  • Streamlined implementation of record maintenance and managed client profiles




Credit Collections Loan Originator

Clearwater Credit Company, LLC
01.2005 - 01.2007
  • Conducted thorough borrower assessments to determine appropriate approval for consumer credit for high-risk customers against underwriting criteria.
  • Collaborated with internal teams to ensure seamless coordination during the entire loan origination process.
  • Reviewed credit reports and financial statements to accurately assess risk factors before submitting loans for approval.
  • Generated and maintained adverse action notices
  • Provided exceptional customer service throughout the entire loan process, resulting in repeat business and positive client reviews.
  • Confirmed recording of lien
  • Maintained insurance binders

Junior Accountant

Catholic Family Center
01.2000 - 01.2005
  • Reviewed and managed contracts.
  • Assisted Program Managers with budget modifications.
  • Assisted with preparation of monthly financial statements.
  • Prepared journal entries and entered into system using Accpac software.
  • Collaborated with senior accountants to perform month-end closing procedures, ensuring timely financial reporting.
  • Reconciled all related expenses, revenue and receivables to general ledger.
  • Collections calls and mailing of statements.

Marketing Assistant

Nalge Nunc International
01.1989 - 01.2005
  • Liaison for Marketing with manufacturing department.
  • Maintained Database for Outdoors Product Line.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
  • Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.·
  • Data tracker reporting utilizing Excel.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Gathered customer feedback through surveys and social media interactions, guiding improvements in product offerings and service.
  • Responded to Website inquiries

Education

Associate of Science - Business Administration

Rochester Business Institute
Rochester, NY

Skills

  • Assist with Month-end close
  • Bank reconciliation
  • Collections
  • Payroll processing
  • Accounts receivable management
  • Processing payments
  • Account reconciliation
  • Negotiation

Languages

Spanish
Native or Bilingual

Timeline

Assistant Controller

Stoneybrook Golf & Country Club
10.2023 - Current

Accounts Receivable Coordinator

Naturipe Farms
12.2021 - 10.2023

AR Collection Specialist

Storm Smart
05.2021 - 10.2021

Onboard Revenue Accountant

One Spa World
11.2012 - 05.2021

Credit and Collection Analyst

Chroniscript Pharmacy
01.2008 - 01.2012

Credit & Collection Specialist

Health Coalition, Inc
01.2007 - 01.2008

Credit Collections Loan Originator

Clearwater Credit Company, LLC
01.2005 - 01.2007

Junior Accountant

Catholic Family Center
01.2000 - 01.2005

Marketing Assistant

Nalge Nunc International
01.1989 - 01.2005

Associate of Science - Business Administration

Rochester Business Institute

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