Brenda Martinez
Denver,CO
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
HR and Workers' Compensation Coordinator
CCS Facility Services
Denver, CO
01.2020 - 01.2024
- Administered workers' compensation program covering injured employees.
- Ensured adherence by staff members of all applicable laws regulating the administration of worker's comp benefits.
- Collaborated with legal counsel when necessary in order to resolve complex issues related to individual worker's compensation cases.
- Educated employers on proper handling of workers' compensation claims from initial filing through resolution or closure.
- Advised supervisors on how best handle situations involving employee absences due a work-related injury or illness.
- Assisted in developing return-to-work programs for injured employees who are unable to perform their original job duties due to an illness or injury sustained at work.
- Developed and implemented strategies to reduce workplace accidents, injuries, and costs associated with workers' compensation claims.
- Coordinated communication between employers, insurance carriers, attorneys and medical providers regarding the status of all open workers' compensation cases.
- Investigated worker's compensation claims to determine validity of each claim.
- Negotiated collective agreements on behalf of employers or workers and mediated labor disputes and grievances.
Human Resources Manager
CCS
Denver, Colorado
01.2015 - 01.2020
- Monitored and handled employee claims, including performance-based and harassment incidents
- Motivated employees through special events, incentive programs and constructive feedback
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Reduced workers' compensation claims by instituting corporate safety training program.
Payroll Manager
Commercial Cleaning Systems
Denver, CO
01.2011 - 01.2015
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
- Collaborated with human resources personnel to accurately and efficiently track leave time
- Processed payroll garnishments such as tax liens and child support
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records
- Updated employee files with new details such as changes in address or salary levels
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Payroll Clerk
Commercial Cleaning Systems
Denver, CO
09.2007 - 01.2011
- Maintained payroll information by calculating, collecting and entering data
- Processed new hire paperwork and documents
- Issued tax forms on annual basis
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
- Researched and resolved time discrepancies
- Updated employee banking records when it was necessary
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Housekeeping Supervisor
Embassy Suites
Denver, CO
08.2006 - 08.2007
- Trained and mentored all new personnel to maximize quality of service and performance
- Completed schedules, shift reports and other business documentation
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Supervisor
La Quinta
Centennial, CO
10.2003 - 07.2006
- Trained and mentored all new personnel to maximize quality of service and performance
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
- Maintained controls over expenses and inventory for optimal budget tracking
- Placed orders for housekeeping supplies and guest toiletries.
Education
Associate of Science - Accounting
CONALEP
Paralegal Certificate (ABA) - Paralegal
Community College of Aurora
Aurora, COSkills
- Labor Relations Coordination
- Training Needs Analysis
- Hiring Trends and Analysis
- Negotiation Tactics
- Accident Investigation
- Problem Solving
- Coaching and Mentoring
- Relationship Building
- Written Communication
- Problem-Solving Aptitude
- Problem-Solving
- Time Management
- Analytical Skills
- Attention to Detail
- Task Prioritization
- Organizational Skills
- Adaptability and Flexibility
Languages
- Spanish
- English
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
HR and Workers' Compensation Coordinator
CCS Facility Services
01.2020 - 01.2024
Human Resources Manager
CCS
01.2015 - 01.2020
Payroll Manager
Commercial Cleaning Systems
01.2011 - 01.2015
Payroll Clerk
Commercial Cleaning Systems
09.2007 - 01.2011
Housekeeping Supervisor
Embassy Suites
08.2006 - 08.2007
Supervisor
La Quinta
10.2003 - 07.2006
Associate of Science - Accounting
CONALEP
Paralegal Certificate (ABA) - Paralegal
Community College of Aurora
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