Brenda Martinez
Perris,CA
Summary
Resourceful Associate dedicated to mentoring and educating new team members. Thorough resource on internal company policies and procedures. Driven attitude toward providing customer care within business environment.
Overview
7
7
years of professional experience
Work History
Amazon Associate
Amazon
Moreno Valley, California
10.2019 - Current
- Ensured compliance with company safety regulations at all times while on the job.
- I was POC for Presort and RTI .(2020-2021)I made sure presort was achieving their desired goal at the end of the day. I was in consist contact with the PA and maneger to keep them updated on what was going on .
- I was POC for UIS ( 2022-2024) I was in charge of assisting the PA with staffing, attrition, and they thing they may need . When the PA wasn’t there I was running the department.
Sales Associate
Macys Department Store
Riverside , Iowa
11.2017 - 05.2019
- Tracked sales performance metrics to identify trends in market place.
- Organized stockroom shelves according to size, color or style.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Bachelor of Arts - Psychology
Cal State San Bernardino
San Bernardino, CA06-2019
Associate of Science - Early Childhood Education
Riverside City College
Riverside, CA07-2014
Skills
- Workplace Safety
- Data Entry
- Preparing reports
- Cash Handling
- Management Support
- Strategy Development
- Computer Skills
- Service assistance
- Customer Service
- Complex Problem-Solving
- Time Management
- Flexible Schedule
Timeline
Amazon Associate
Amazon
10.2019 - Current
Sales Associate
Macys Department Store
11.2017 - 05.2019
Bachelor of Arts - Psychology
Cal State San Bernardino
Associate of Science - Early Childhood Education
Riverside City College
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