Brenda McKiernan
Florence,CO
Summary
Dynamic leader and educator with a proven track record at the Federal Bureau Of Prisons, enhancing student engagement and implementing effective educational technologies. Excelled in classroom management and Microsoft Office instruction, significantly boosting GED pass rates. Skilled in individualized education plans and fostering team growth, demonstrated by training over 30 associates at Kmart Apparel Corporation, driving sales and customer satisfaction.
Overview
30
30
years of professional experience
Work History
Education Specialists
Federal Bureau Of Prisons Department Of Justice
Florence, CO
05.1992 - 03.2018
- Assessed individual student needs to create lesson plans addressing academic strengths and interests of students, while fostering development, and growth.
- Provided individualized support for students with special needs, adapting instructional approaches to meet their unique learning requirements.
- Established a positive classroom environment, fostering mutual respect and open communication among students.
- Implemented data-driven instruction by regularly assessing student progress and adjusting lesson plans accordingly.
- Provided classroom instruction for adults in a correctional facility in the subjects of GED, English as a Second Language, and Microsoft Office.
- Administered a Business Fundamentals College Program for 21 college credits for adults in a Correctional Facility.
Retail Sales Manager
Kmart Apparel Corporation
Colorado Springs, CO
04.1988 - 12.1991
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Recruited, hired and trained over 30 associates to develop into productive team members with excellent product knowledge.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
Education
Bachelor Of Science, Business Administration - Business Administration
Adam’s State College
Alamosa, CO07.1987
Skills
- Leadership trained
- Student Engagement
- Budgeting understanding
- Educational technology
- Individualized Education Plans
- Secondary Education
- Education policy
- Microsoft Office
- Course design
- Student retention
- Excellent Communication
- Classroom Management
- Effective Communication
- Documentation And Reporting
- Group and individual instruction
Type 80 + words per minute,
Type 80 + words per minute.
Timeline
Education Specialists
Federal Bureau Of Prisons Department Of Justice
05.1992 - 03.2018
Retail Sales Manager
Kmart Apparel Corporation
04.1988 - 12.1991
Bachelor Of Science, Business Administration - Business Administration
Adam’s State College