Summary
Overview
Work History
Education
Skills
Timeline
Brenda McMillan

Brenda McMillan

Sherman,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Maintenance Coordinator

Angel Ridge Properties
Sherman, TX
10.2022 - Current
  • Maintained detailed records of maintenance activities, ensuring accuracy and completeness.
  • Coordinated with external vendors for repair services when necessary.
  • Scheduled and oversaw completion of planned repairs and refurbishment projects.
  • Responded promptly to emergency repair requests from staff members.
  • Managed schedule of repairs to guarantee arrival of parts, equipment and resources needed to satisfy job requirements.
  • Delegated work to staff, setting priorities and goals.
  • Participated in team meetings focused on developing innovative approaches towards problem solving within the organization.

Receptionist

RPM Staffing
Sherman, TX
07.2022 - 09.2022
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Updated and recorded customer or client information to maintain accounts.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.

Customer Service Representative

Cigna Medical
Denison, TX
08.2017 - 02.2022
  • Answered incoming calls and responded to customer inquiries in a timely manner.
  • Provided accurate information regarding insurance coverage, billing and payment processing.
  • Verified patient eligibility for benefits according to healthcare policies and procedures.
  • Performed data entry tasks in order to update patient accounts accurately.
  • Handled incoming correspondence from insurance companies regarding claims processing issues.
  • Identified discrepancies between invoices and claims forms submitted by providers and corrected them accordingly.
  • Reviewed eligibility responses to assess patient benefit level and prepare estimates.

Education

GED -

Denison High School, Denison, TX

Skills

  • Work Order Management
  • Asset Management
  • Scheduling Coordination
  • Maintaining facilities

Timeline

Maintenance Coordinator - Angel Ridge Properties
10.2022 - Current
Receptionist - RPM Staffing
07.2022 - 09.2022
Customer Service Representative - Cigna Medical
08.2017 - 02.2022
Denison High School - GED,

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Brenda McMillan