BRENDA MENDOZA

Years of experience as a Denials Recovery Specialist doing the following:
Follow-up electronically and/or telephonically with payors for claim and appeal status.
Make a preliminary determination whether denial can be overturned and if initial or secondary appeals should be submitted.
Research and prepare responses for payor requests for additional information and documentation.
Review of non-clinical denials including identification of root cause.
Resolve non-clinical denials which include researching and reviewing payor guidelines, writing and submitting appeals with supporting documentation if required.
Other duties as assigned.

I also have many years of Patient Accounting skills in hospital and free-standing settings. Great at multitasking, problem solving and Teamwork. Very organized and can handle multiple tasks at once. Have a great attitude and enjoy helping people. Excellent problem-solving skills to get to the root cause. Computer literate, knowledge of financial data analysis, intermediate Excel skills. I worked as a Managed Care Coordinator/Team Leader for 17 years also.

A/R reconciliation for multiple healthcare companies as:
HealthSouth Rehabilitation Centers
Lakeland Surgical Center
Helen Ellis Hospital
Tampa General Hospital