Brenda Merritt

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.

Highly organized professional with extensive experience in project management, driving initiatives to successful completion. Known for fostering team collaboration and delivering results. Renowned for adaptability and problem-solving skills, ensuring seamless project execution and stakeholder satisfaction.

Experienced with project lifecycle management, including initiation, planning, execution, and closure. Utilizes effective communication and leadership skills to guide teams and stakeholders. Track record of applying strategic thinking and risk assessment to achieve project goals efficiently.

• Project Management worked directly with all intercompany departments, clients, engineers , vendors and general contractors to make sure jobs ran smoothly.
• Lowered freight rates by 30% by negotiating with manufacturers and the transportation companies.
• Supervised service department.
• Managed inventory needs for 4 locations.
• Worked with company systems and diligently completed all assigned tasks, working overtime as needed.
• Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
• Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.