BRENDA MEZQUITA
New Braunfels,TX
Summary
Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Kairoi
Austin, Texas
07.2023 - Current
- Meet with prospective residents in identifying living and apartment needs
- Organize and review all lease signed contracts, documents and materials to ensure a seamless process for applicants
- Ensure all rents, late fees/check charges are collected, posted and deposited
- Negotiate resident contract renewals and prepare all paperwork
- Conduct move out inspections and posted eviction notices
- Oversee the timely and successful completion of service request
- Assist in planning, coordinating and set up monthly resident events
- Manage property financial records by reconciling monthly accounts payable and receivable.
Leasing Manager
Bell Partners Inc
Austin, Texas
01.2023 - 07.2023
- Executed all phases of on-site operations for 949 units
- Review rental applications for approval or denial
- Supervise, train, motivate and support a team of leasing consultants
- Update weekly market surveys to keep up with local competitors
- Negotiate resident contract renewals and enter in notices
- Prepare and plan community resident events
- Perform outreach marketing program to drive to drive traffic to the community
- Input information in Yardi, LRO and CRM.
Leasing Specialist
Bell Partners Inc
Austin, Texas
06.2021 - 12.2022
- Meet with prospective residents in identifying living and apartment needs
- Organize and review all lease signed contracts, documents and materials to ensure a seamless process for applicants
- Respond to maintenance requests from tenants
- Negotiate resident contract renewals and prepare all paperwork
- Conduct move out inspections and posted eviction notices
- Assist PM with hosting resident events and functions at the property.
Leasing Specialist
Greystar
Austin, Texas
08.2020 - 06.2022
- Respond to potential tenant interest in person and via digital platforms
- Prepare background checks, including rental history, income verification and lease application
- Complete lease agreements and collected rental payments
- Ensure model, work area, common areas are clean and orderly manner on a daily basis
- Regular 'shopping of competitive properties to remain knowledgeable of market conditions
- Courteous and efficient handling of resident requests and complaints.
Project Coordinator/Administrative Assistant
Ferrellgas
Austin, Texas
08.2019 - 07.2020
- Responsible for the completion of all builder and residential propane installations
- Implement standard operating procedures, workflow and programs for special projects
- Establish project parameters, prepare work plan and gather vital information
- Work directly with property managers; superintendents to ensure installation is performed as scheduled
- Manage, monitor project schedule and provide assistance to technicians and drivers
- Provide customized proposals for commercial and residential clients
- Research and submit city permits to guarantee guidelines are being met
- Proactively involved with customer relation marketing to raise awareness of our services
- Finalize billing and perform audits for all builder client accounts
- Attend Realtor conferences to support sales in building new clients.
Assistant Property Manager
The Leaf Group
Austin, Texas
01.2017 - 05.2019
- Executed all phases of on-site operations for 4 apartment buildings totaling 151 units
- Managed property financial records by reconciling monthly accounts payable and receivable
- Oversaw apartment building upgrade projects from start to completion, including negotiating project bids to supervising contractors during renovations or maintenance upgrades
- Administered including rent collection and outstanding balances
- Advertised and organized open houses for leasing vacant apartments units and process lease applications
- Created 'Community Rules and Policies' to be implemented in company's Employee Training Manual
- Supervised a team of 4 employees including office coordinator and on-site maintenance staff
- Worked directly with Maintenance staff to ensure work orders and repairs were handled accordingly
- Responsible for Vacancy Turn- Over, including scheduling outside vendors for painting, carpeting, cleaning etc
- Kept occupancy at 99% at a record for a year
- Increased revenue at a total of 16% total increase of 18,000 APM.
Education
Business Administration -
Austin Community College
Austin, Texas01.2014
Skills
- Computer Literate: Windows; Word; Excel; PowerPoint
- Bilingual in Spanish and English
- Well-organized
- Multi-tasker
- Attention to detail
- Leadership skills
- Communication skills
- Conflict resolution
- Willingness to work overtime
- Willingness to be on call
- Yardi, OneSite, CRM, Anyone
Timeline
Assistant Property Manager
Kairoi
07.2023 - Current
Leasing Manager
Bell Partners Inc
01.2023 - 07.2023
Leasing Specialist
Bell Partners Inc
06.2021 - 12.2022
Leasing Specialist
Greystar
08.2020 - 06.2022
Project Coordinator/Administrative Assistant
Ferrellgas
08.2019 - 07.2020
Assistant Property Manager
The Leaf Group
01.2017 - 05.2019
Business Administration -
Austin Community College
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