Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Mills

Salem,NH

Summary

Skillful Retail Merchandiser accomplished in product assembly, material handling and setting displays. Works well independently and as part of a team.

Overview

35
35
years of professional experience

Work History

Present Manager

Policy Brook Farm and market
Salem, NH
04.2015 - Current
  • Maintain standards of safety and cleanliness.
  • Organize produce and products.
  • Maintain records of produce and merchandise.
  • Open and close the farmstand.
  • Led merchandise selection, pricing, planning and marketing.
  • Anticipated consumer buying patterns to create a purchase and inventory plan.
  • Established strong vendor relationships to maintain and support the business.

Present Cashier

Sephora
Salem, NH
11.2015 - Current
  • Greet all clients who enter the store with enthusiasm.
  • Maintain Sephora's merchandising concepts at all times.
  • Maintain standards of cleanliness and organization in assigned area.
  • Quickly process clients through the check out process.
  • Maintain standards of safety and cleanliness of backstage (stock room, lockers, kitchen, bathrooms, etc,).
  • Organize stock, supplies, testers and samples.
  • Obtain product when requested.
  • Participate as a productive, motivated member of the store team.
  • Recognize and respect the work of others.
  • Contribute to a pleasant and organized work environment.
  • Perform and comply with all Sephora policies and procedures.
  • Merchandising plants and seasonal products organized by category Unloading, moving and consolidating plants Setting retail displays and executing special projects and resets The position requires
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Conferred with store managers to obtain information about customer needs and preferences.

Correctional Officer

Federal Bureau of Prisons FMC Fort Devens
Ayer, MA
11.2013 - 09.2014
  • Provided supervision, care and correctional treatment of inmates.
  • Maintained institution security contributing to the health and welfare of the inmates and the promotion of good public relations.
  • Enforced rules and regulations governing facility security, inmate accountability and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody.
  • Utilized electronic systems to verify established data points in order to make determinations on a fact pattern's adherence to rules.
  • Made independent decisions using personal judgment.
  • From time to time, authorized to carry firearms and to use physical force, including deadly force, to maintain control of inmates.

Permanency Facilitator

Child and Family Services
Concord, NH
05.2013 - 11.2013
  • Facilitated meetings with families, child protection staff, juvenile service officers and other professionals to ensure the safety and well-being of children in placement.
  • Reviewed allegations leading to removal and placement.
  • Identify risk factors related to allegations and what needs to happen to mitigate the concerns.
  • Determined barriers to safety and permanency of the child.
  • Identified community resources and family connections to remove barriers to permanency.
  • Developed and documented action steps for families, child protection staff and juvenile service officers to complete to accomplish the permanency goal.

Supportive Housing Case Manager

Windham Regional Community Council
Willimantic, CT
01.2011
  • Assisted clients with obtaining and maintaining permanent housing.
  • Provided case management to clients and their families, including but not limited to; counseling, budgeting, client service plans and client advocacy.
  • Collaborated with Landlords to assist clients when necessary.
  • Conducted home visits to provide case management.
  • Provided transportation to clients when necessary.
  • Presented clients with referrals for services.
  • Performed all essential functions of a Landlord for a two-family house.

Domestic Violence Consultant

United Services, Inc
Dayville, CT
01.2010
  • Consultation including telephone conversation with DCF Social Workers who were in the field, written feedback regarding safety planning, risk assessment, treatment planning and participation as part of a team.
  • Effectively communicated through written and oral means.
  • Participated in meetings with school staff, probation officers and community providers regarding family members receiving services.
  • Participated in recommendations as part of a team working on targeted cases with significant safety, substance abuse and mental health issues.
  • Developed effective partnerships with everyone fairly, equitably and professionally, respecting and valuing individual differences and diversity.
  • Trained both DCF staff and community providers regarding Domestic Violence.
  • Worked with local providers to improve coordination of services across multiple systems, community response and interventions to families.

Family Violence Victim Advocate, Unites Services, Inc
Dayville, CT
01.2005 - 01.2010
  • Provided counseling to victims of Domestic Violence around safety planning, substance abuse and mental health.
  • Utilized oral communication to address issues involving conflict and the need for dispute resolution.
  • Advocated to Family Relations, the judge and the State's Attorney's Office on behalf of victims and their families.
  • Coordinated judicial activity with all of the offices within the Danielson Superior Court on behalf of victims.
  • Used written communication to articulate adjudicative determinations.
  • Developed innovative solutions to challenges.
  • Provided coverage for the Domestic Violence Hotline, including shelter intake, counseling, safety planning and community referrals.

Student Prosecutor

Office of the District Attorney
Lawrence, MA
01.2002
  • Conducted Arraignments on behalf of the District Attorney's Office.
  • Presented Bail Arguments during Arraignments.
  • Participated in Pre-trial Conferences with various Public Defenders and private Attorneys.
  • Worked constructively with others to achieve team goals.
  • Conducted research and applied the knowledge attained from that research.
  • Argued Motions to Exclude Evidence in drug cases.
  • Conducted a Bench Trial on a Drug case from beginning to end.

Victim/Witness Advocate

Office of the District Attorney
Worcester, MA
01.1998 - 01.2000
  • Interviewed victims and witnesses of Domestic Violence and other violent crimes.
  • Managed a caseload of one hundred cases from arrest to final disposition.
  • Provided advocacy and support to victims during Arraignment, Trial and Grand Jury proceedings.
  • Used written communication to articulate adjudicative determinations.
  • Worked closely with Assistant District Attorney's regarding judicial activity and dispositions of cases.

Residential Counselor/Case Manager

Southern Worcester County Rehabilitation Center
Webster, MA
01.1991 - 01.1998
  • Provided assistance with daily living tasks to consumers in a residential setting.
  • Provided counseling to consumers.
  • Developed Individual Service Plans for consumers.
  • Attended meetings with consumers and family members to discuss Individual Service Plans.
  • Developed innovative solutions to challenges.
  • Provided case management to consumers.
  • Effectively communicated through written and oral means.

Merchandiser

Plant Essentials
Lowe's Home Improvement
05.2015 - 07.2016
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Organized store merchandise racks by size, style and color.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Rotated manufacturer products as needed.

Education

J.D. - Law

Massachusetts School of Law
2003

Bachelor of Science - Criminal Justice

Westfield State College
1998

Skills

  • Customer service-oriented
  • Excellent communication skills
  • Planogram design
  • Creative
  • Product inventory counts
  • Vendor relations
  • Retail sales professional
  • Markdown procedures
  • Inventory control
  • Reliable and punctual

Timeline

Present Cashier

Sephora
11.2015 - Current

Merchandiser

Plant Essentials
05.2015 - 07.2016

Present Manager

Policy Brook Farm and market
04.2015 - Current

Correctional Officer

Federal Bureau of Prisons FMC Fort Devens
11.2013 - 09.2014

Permanency Facilitator

Child and Family Services
05.2013 - 11.2013

Supportive Housing Case Manager

Windham Regional Community Council
01.2011

Domestic Violence Consultant

United Services, Inc
01.2010

Family Violence Victim Advocate, Unites Services, Inc
01.2005 - 01.2010

Student Prosecutor

Office of the District Attorney
01.2002

Victim/Witness Advocate

Office of the District Attorney
01.1998 - 01.2000

Residential Counselor/Case Manager

Southern Worcester County Rehabilitation Center
01.1991 - 01.1998

J.D. - Law

Massachusetts School of Law

Bachelor of Science - Criminal Justice

Westfield State College
Brenda Mills