Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Molina

Brentwood,NY

Summary

Proven Admin Support Assistant with a robust background at Northwell Health, adept in managing patient appointments and ensuring compliance with healthcare regulations. Excelled in multitasking and prioritizing tasks, showcasing exceptional organizational and communication skills. Proficient in Microsoft Office Suite and Sorian scheduling software, significantly enhancing office efficiency and patient satisfaction.

Overview

8
8
years of professional experience

Work History

Admin Support Assistant

Northwell Health
Greenlawn, NY
01.2023 - Current
  • Schedule and manage patient appointments, follow-ups, and surgical procedures.
  • Greeting patients and visitors, providing friendly, and timely assistance.
  • Prepare and update patient records and files, ensuring accuracy and confidentiality.
  • Manage inbound and outbound communication, including phone calls. Emails, and faxes.
  • Manage the radiology authorization processes for both patients and departments, as well as inpatient and outpatient approvals and denials.
  • Ensure all medical records and documents are compliant with healthcare regulations and privacy laws.

Macy's
Garden City, USA
08.2021 - Current
  • Assist customer in all aspects of total store fulfillment
  • Developed new business and expand client base through networking, suggestive selling and on floor presence
  • Exceeded sales targets with excellent customer service and attentiveness to their needs
  • Accurately processes and prepared merchandise for the sales floor following company procedures and standards
  • Maintained all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store

Raymour & Flanigan
Lake Grove, USA
10.2018 - 06.2021
  • Handle multiple responsibilities and balance customer priorities
  • Support sales and operations team members with POS system
  • Effectively schedule customer deliveries to meet their needs
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Exceeded company productivity standards on consistent basis

Grey & Grey LLP
Farmingdale, USA
01.2017 - 10.2018
  • Answered incoming telephone calls and routed to appropriate person
  • Greeted and announced visitors in a friendly and professional manner
  • Assist office staff with projects and perform other duties as assigned by managers
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems
  • Support office clerical functions using word processing and other software, email, and office machines
  • Managed client communication, scanning documents, and distribution of mail

Education

Phlebotomy Technician -

Ideal School of Allied Health Care
Hauppauge, NY
12.2018

High School Diploma -

Brentwood High School
Brentwood, NY
12.2016

Associate in Science - Criminal Justice

Suffolk County Community College
Brentwood, NY

Skills

  • Customer service
  • Multitasking and prioritization
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Teams)
  • Documentation and record-keeping
  • Data entry
  • Excellent organizational, communication, and interpersonal skills
  • Scheduling software (Sorian, Allscripts)
  • Understanding medical terminology within neurosurgery
  • Scanning all documents into patient charts (Impacts System)

Timeline

Admin Support Assistant

Northwell Health
01.2023 - Current

Macy's
08.2021 - Current

Raymour & Flanigan
10.2018 - 06.2021

Grey & Grey LLP
01.2017 - 10.2018

Phlebotomy Technician -

Ideal School of Allied Health Care

High School Diploma -

Brentwood High School

Associate in Science - Criminal Justice

Suffolk County Community College

Similar Profiles

CREATE PROFILE
Brenda Molina