Brenda Monroy-Hernandez
Taylor,MI
Summary
To obtain a health care related Medical Assistant position, assist patients and other healthcare professionals and to provide patient care excellence in all types of clinical settings. Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
4
4
years of professional experience
Work History
Lead Medical Assistant
Park Place Family Practice And Internal Medicine
05.2021 - Current
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Input all patient data regarding claims and prior authorizations into system accurately.
Lead Medical Assistant
M.D. Edward Bush
02.2019 - 05.2021
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant
Downriver Medical Associates
08.2018 - 11.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Education
Certified Medical Assistant / Certified Phlebotomy Technician / Certified Patient care Technician School : Phlebotomy Career Training 28050 -
Phlebotomy Career Traning
Garden CitySkills
- Policy and Procedure Modification
- Staff Training
- Cleaning and Organizing
- Examination Preparation
- Routine Laboratory Testing
- Operating EKG Equipment
- X-Ray Processing
- Lab Specimens and Collections
- EMR Systems
- Updating Medical Records
- Treatment Room Preparation
- Completing Insurance Forms
- Patient Relations
- Multi-Line Telephone System Operation
- Coordinating Drug Refills
- Referral Verification
- Holter Monitoring
- Recording Vital Signs
- Inventory and Supply Management
- Wound Care and Irrigation
- Electronic Charting
- Sterile Processing
- Performing Immunizations
- Bone Density
- Self-Motivated
- Multitasking Abilities
- Excellent Communication
- Dependable and Responsible
- PPE Compliance
- Good Telephone Etiquette
- Problem-Solving
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Lead Medical Assistant
Park Place Family Practice And Internal Medicine
05.2021 - Current
Lead Medical Assistant
M.D. Edward Bush
02.2019 - 05.2021
Medical Assistant
Downriver Medical Associates
08.2018 - 11.2018
Certified Medical Assistant / Certified Phlebotomy Technician / Certified Patient care Technician School : Phlebotomy Career Training 28050 -
Phlebotomy Career Traning
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