Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Moore

Del Valle,TX

Summary

Experienced Transit Bus Operator offering exceptional skills in Bus Operation, Training, Dispatching, and Supervision gained during 24 1/2 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch passenger satisfaction. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Transit Bus Operator

Keolis Transit
01.2024 - Current
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Contributed to continuous improvement efforts by participating in training sessions, workshops, or seminars relevant to the transit industry.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.

Transit Bus Operator

MV Transit
03.2019 - 12.2023
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Followed company policies and procedures and maintained compliance with standards.
  • Followed predetermined routes to consistently meet targets and maintain schedules.
  • Followed all relevant schedules for routes and arrivals.
  • Operated large vehicles in difficult urban and rural conditions.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Updated and maintained accurate trip logs and records.

Transit Bus Operator

RATP Dev
08.2012 - 03.2019
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Promoted public transit usage within the community through participation in outreach events and educational initiatives.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed company policies and procedures and maintained compliance with standards.
  • Followed predetermined routes to consistently meet targets and maintain schedules.
  • Followed all relevant schedules for routes and arrivals.
  • Operated large vehicles in difficult urban and rural conditions.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.

Transit Bus Operator

Capital Metropolitan Transportation Authority
08.1999 - 08.2012
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
  • Promoted public transit usage within the community through participation in outreach events and educational initiatives.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
  • Contributed to continuous improvement efforts by participating in training sessions, workshops, or seminars relevant to the transit industry.
  • Identified potential areas for improvement within daily operations based on personal observation or feedback from passengers.
  • Maintained clean and neat shuttle for passenger comfort.
  • Streamlined communication between dispatchers and drivers, improving overall system effectiveness during peak travel times.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed company policies and procedures and maintained compliance with standards.
  • Followed predetermined routes to consistently meet targets and maintain schedules.
  • Followed all relevant schedules for routes and arrivals.
  • Inspected bus for any mechanical issues before departure.
  • Operated large vehicles in difficult urban and rural conditions.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.

Education

Austin Community College
Austin, TX

High School Diploma -

Manor High School
Manor, TX
05.1995

Skills

  • Safe Driving
  • Accident reporting
  • Defensive Driving
  • Vehicle Inspection
  • Wheelchair securement
  • Route Navigation
  • Schedule Adherence
  • Clean Driving Record
  • Valid Texas license
  • Local route knowledge
  • Commercial Drivers License CDL
  • New Hire Training
  • Dispatch Communication

Certification

  • 20+ years of Safe Driving Awards,

Timeline

Transit Bus Operator

Keolis Transit
01.2024 - Current

Transit Bus Operator

MV Transit
03.2019 - 12.2023

Transit Bus Operator

RATP Dev
08.2012 - 03.2019

Transit Bus Operator

Capital Metropolitan Transportation Authority
08.1999 - 08.2012

Austin Community College

High School Diploma -

Manor High School

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Brenda Moore