Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brenda Moreno

Summary

Dynamic educator with a proven track record at Concord Child Care Center, excelling in classroom management and student engagement. Skilled in lesson planning and fostering strong relationships with students and parents, I utilize critical thinking to enhance learning experiences and promote child development in a supportive environment.

Experienced early childhood educator with strong focus on creating engaging, nurturing, and developmentally appropriate learning environments. Skilled in curriculum design, classroom management, and fostering positive relationships with children, parents, and colleagues. Known for adaptability, teamwork, and achieving desired educational outcomes. Consistently reliable and responsive to changing classroom needs.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Teacher

Concord Child Care Center
02.2020 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.

Restaurant Hostess

Yankee Pier Lafayette
08.2017 - 12.2018
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Customer Service Supervisor

Whole Foods Market Inc
02.2007 - 07.2015
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Assessed team performance through regular reporting, identifying opportunities for further skill development and training initiatives.

Education

Minor in Spanish - Spanish

Diablo Valley College
Pleasant Hill, CA

Teacher Certificate And Permit - Early Childhood Education

Diablo Valley College
Pleasant Hill, CA
05-2025

Skills

  • Classroom management
  • Relationship building
  • Critical thinking
  • Lesson planning
  • Student engagement
  • Classroom organization
  • Child development
  • Positive reinforcement
  • Early childhood education
  • Curriculum planning
  • Group and individual instruction
  • Activity planning

Certification

Associate Teacher Certificate of Accomplishment

Basic Teacher Certificate of Accomplishment

Teacher Certificate of Accomplishment

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Teacher

Concord Child Care Center
02.2020 - Current

Restaurant Hostess

Yankee Pier Lafayette
08.2017 - 12.2018

Customer Service Supervisor

Whole Foods Market Inc
02.2007 - 07.2015

Minor in Spanish - Spanish

Diablo Valley College

Teacher Certificate And Permit - Early Childhood Education

Diablo Valley College

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