Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Morfin

Houston

Summary

Knowledgeable and dedicated with extensive experience in customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Now, seeking to get in the medical industry and to obtain a responsible position as a sterile technician. In a facility where my knowledge and experience can be utilized and as well enhanced.

Overview

15
15
years of professional experience

Work History

Book Cleaner, Order Puller and Book Counter.

Booktrolls, LLC
12.2022 - 04.2023
  • Used time management and efficient cleaning methods to meet deadlines.
  • Use order pick lists to find products that customer order from the bookshelf's.
  • Assisting with physical inventories, following directions, and reporting to supervisors.
  • Using a program in the computer to input information from new books coming in and checking if their good books to sale while meeting the deadlines of the day.

Wait Staff Member

King Palace Super Chinese Buffet
05.2008 - 05.2019
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Cultivated warm relationships with regular customers.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Phlebotomy Certification -

Lone Star College System
Spring, TX
03.2022

High School Diploma -

Klein Forest High School
Houston, TX
06.2015

Skills

  • Customer Services
  • Bilingual
  • Multi-tasker
  • Team Player
  • Computer Skills
  • Organizational Skills
  • Adaptability

Timeline

Book Cleaner, Order Puller and Book Counter.

Booktrolls, LLC
12.2022 - 04.2023

Wait Staff Member

King Palace Super Chinese Buffet
05.2008 - 05.2019

Phlebotomy Certification -

Lone Star College System

High School Diploma -

Klein Forest High School
Brenda Morfin