Brenda Morfin
Katy ,TX
Summary
As a Regional Manager at INS Staffing, I oversee the operations and performance of multiple staffing branches in the region, ensuring quality service delivery and client satisfaction. I also manage the recruitment, training, and development of branch managers and staff, as well as the implementation of policies and procedures.
I have a strong background in human resources, payroll administration, and onsite management, with proficiency in ADP Workforce and other HR software. I am bilingual in English and Spanish, which allows me to communicate effectively with diverse clients and candidates. I am passionate about providing excellent staffing solutions and fostering a positive and productive work environment. (Remote as of Sept 2022 with 25% travel)
Overview
10
10
years of professional experience
Work History
Regional Manager
INS Staffing
01.2016 - Current
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Organized industry-specific recruitment events, connecting with potential candidates and increasing brand visibility in key sectors.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Legal Assistant
Law Office of Karam
04.2014 - 01.2016
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Education
Business - Marketing
Lonestar College
Cypress Texas 05.2018
Skills
- Staff Training and Development
- Strategic Planning
- Staff Management
- Operational management
- Goals and performance
- Staff Supervision
- Project Management
- Human Resources Management
- Recruiting and Hiring
- Staff Recruiting
- Training and coaching
- Team Building Practices
- Customer Service
- Budget Management
- Advanced Excel knowledge
- Payroll Processing
- Applicant Tracking Systems
- Bilingual Spanish and English
Timeline
Regional Manager
INS Staffing
01.2016 - Current
Legal Assistant
Law Office of Karam
04.2014 - 01.2016
Business - Marketing
Lonestar College
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