Brenda Mosqueda
Greenfield,CA
Summary
Detail-oriented Eligibility Specialist with expertise in case management, data entry, and records management. Proven ability to ensure confidentiality compliance while processing client applications and maintaining accurate case records.
Overview
7
7
years of professional experience
Work History
Eligibility Specialist
Monterey County Department Of Social Services
Salinas, California
03.2022 - Current
- Conducted client interviews to assess financial, employment, and demographic data for public assistance eligibility.
- Monitored ongoing eligibility, processed household circumstance changes, and maintained accurate case records to ensure compliance with regulatory timeframes.
- Prepared correspondence, reports, and case narratives while ensuring accuracy and compliance with policies and regulations.
- Entered and maintained case records, including written narratives, forms and computer documents in a clear and readable format.
- Identified suspected fraud and referred cases for investigation, contributing to program integrity.
Public Benefit Specialist
WA State Department of Social and Health Services
White Center, WA
09.2019 - 01.2021
- Reviewed applications and supporting documentation to determine eligibility, facilitating access to necessary benefits for clients.
- Assessed client eligibility for public assistance programs through detailed interviews, ensuring accurate identification of client needs.
- Processed initial applications, renewals, and ongoing case actions in compliance with regulations.
- Managed multiple cases, maintaining accuracy and confidentiality while ensuring timely processing of benefits for clients.
- Utilized specialized software to manage cases and maintain precise client records.
Education
Bachelor of Science - Justice Studies
San Jose State University
San Jose, CA05-2019
Associate of Science - Administration of Justice
Hartnell College
Salinas, CA05-2016
Skills
- Interviewing skills
- Conflict resolution
- Bilingual proficiency
- Data entry and records management
- Caseload management
- Report preparation
- Policy interpretation
- Confidentiality compliance
Timeline
Eligibility Specialist
Monterey County Department Of Social Services
03.2022 - Current
Public Benefit Specialist
WA State Department of Social and Health Services
09.2019 - 01.2021
Bachelor of Science - Justice Studies
San Jose State University
Associate of Science - Administration of Justice
Hartnell College