Brenda Mossbarger-Rands

• Meal planning and shopping to organize weekly and weekend meals and supplies for both active family dining, school lunches, and special weekend occasions.
• Creative events coordinator executing special events for spring break and summer break activities, including offsite trips and 'rainy day' activities at home.
• Coordinator for children's special events or future long-term projects, managing time budgets, costume coordination, model construction, or collaboration with peers.
• Household budget coordinator managing repairs and billing.
• Performed various household repairs, encompassing drywall, electrical, pool, and irrigation work.
• Wellness advisor ensuring children's medicines are taken on time, and that probiotics, tissues, and veggies are on hand, as well as eaten (or hidden) in the meals. Don't forget the Band-Aids, kisses, and scheduled doctor visits!
• Hired multiple long-term nannies after conducting thorough interviews and assessments.
• Coordinated compensation and monitored work hours for nannies across employment period.
  

• Coordinated office activities and operations to secure efficiency and compliance with company policies.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Conducted monthly inventories of the warehouse to balance sales, and check for loss.
• Balanced both the cash drawer for over-the-counter sales and also each route driver's ticket sales and cash sales each day.
• Managed inventory and supplies to ensure materials were available when needed.
• Assisted with customer requests and answered questions to improve satisfaction.
• Ensured the office was safety compliant.

• Provided friendly and professional assistance to employees, visitors and customers.
• Confirmed visitor identification prior to granting entry into the building.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Monitored surveillance cameras and responded to suspicious activity.
• Inspected fire extinguishers to ensure they were properly charged and operational.

• Conducted interviews, coordinated schedules, and ensured weekly accountability for contractors.
• Executed all accounting functions, managed legal issues, and addressed monthly and quarterly tax obligations.
• Performed website maintenance, photography, and advertising initiatives to enhance business success.
• Made sure all city and state licensing was completed, the business was operating within zoning, and the contractors had zoning access knowledge.
• All general management of business.

Call Center Supervisor.

• Directed training, coaching, and disciplinary actions for up to 40 team members.
• Managed weekly goal alignment, monthly performance tracking, and annual review processes for team
• Point of escalation management contact for customer trouble tickets.

Field Technician II.

• Installing circuits from the central office to customer locations.
• Troubleshooting and analyzing issues when phone lines do not work.
• Worked daily to complete all work, prioritize trouble tickets, ensure customer needs, and shift priorities as needed.
• Responsible for vehicle maintenance, and inventory.

• Installed, operated, and maintained mobile central office equipment.
• Learned to work with various skill sets.
• Learned basic leadership skills and discipline.