Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Brenda Munoz Rodriguez

Lehigh Acres,FL

Summary

Well-rounded Clerical Float possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual, professional, committed to satisfying customer needs, and meeting office demands.

Overview

1
1
year of professional experience

Work History

Clerical Floater

Physician's Primary Care of SWFL
Lehigh Acres, FL
05.2024 - Current
  • Greeted visitors upon arrival at the office facility while providing assistance as needed.
  • Managed and organized filing system for various departments.
  • Assisted with data entry, scanning documents, and other clerical tasks as needed.
  • Provided administrative support to multiple departments including answering phones, sorting mail, and responding to customer inquiries.
  • Answered phone calls and welcomed visitors to office.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • handling multiple tasks at once

Server Assistant

Carrabba's Restaurant
Fort Myers, FL
02.2024 - Current
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Restocked bar items such as napkins, straws, cups and glassware as necessary.
  • Followed health code standards while handling food and beverage items.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
  • Responded promptly to requests from servers or other staff members.
  • Demonstrated ability to multi-task by performing additional duties as assigned.
  • Carried food orders to specific restaurant tables and served guests.

Appointment Scheduler

Physician's Primary Care of SWFL
Lehigh Acres, FL
09.2023 - 05.2024
  • Assisted in scheduling, rescheduling, and canceling appointments for patients.
  • Answered incoming calls from potential new patients and existing patient inquiries.
  • Verified insurance information prior to appointment booking.
  • Provided clear instructions to patients regarding their upcoming visits.
  • Resolved customer complaints in a professional manner.
  • Ensured compliance with HIPAA regulations when handling confidential information.
  • Worked collaboratively with other team members to meet departmental goals.
  • Entered information into system to update status reports.

Education

High School Diploma -

Lehigh Senior High School
Lehigh Acres, FL
05-2023

Associate of Science - Surgical Technician

ATA College
Fort Myers, FL

Skills

  • Confidentiality
  • Performance Tracking
  • Training Coordination
  • Scheduling appointments

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • I have two jobs and I am enrolled in college for Surgical Technician
  • I graduated with honors from high school while working
  • Captain of my cheer team and President of my dance team

Timeline

Clerical Floater

Physician's Primary Care of SWFL
05.2024 - Current

Server Assistant

Carrabba's Restaurant
02.2024 - Current

Appointment Scheduler

Physician's Primary Care of SWFL
09.2023 - 05.2024

High School Diploma -

Lehigh Senior High School

Associate of Science - Surgical Technician

ATA College

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Brenda Munoz Rodriguez