Brenda Murphy
Greenfield,IA
Summary
Dependable and hardworking professional with nearly 12 years of experience at Cardinal IG, combined with prior experience in education support and customer service. Recognized for strong communication skills, attention to detail, organization, and the ability to learn new tasks quickly. Experienced in training new employees, maintaining accurate records, working in fast-paced environments, and providing excellent customer service. Seeking an administrative, office support, customer service, scheduling, or receptionist position where strong organizational and people skills can contribute to team success.
Overview
20
20
years of professional experience
Work History
Extruder Technician
Cardinal IG
Greenfield, IA
08.2015 - 06.2026
- Operated and monitored manufacturing equipment while maintaining strict quality standards.
- Completed production records and documentation accurately and efficiently.
- Trained and mentored new employees on procedures, safety requirements, and daily responsibilities.
- Worked closely with production, maintenance, and quality departments to resolve issues and maintain workflow.
- Managed multiple priorities in a fast-paced environment while meeting deadlines and production goals.
- Built a reputation for reliability, accuracy, and strong work ethic.
- Operated machinery to produce energy-efficient insulating glass products.
- Conducted routine quality inspections to ensure compliance with industry standards.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Paraeducator
Nodaway Valley Middle School
01.2013 - 01.2015
- Assisted teachers with classroom instruction and daily activities.
- Worked individually and in small groups with students to support learning objectives.
- Maintained records and assisted with classroom organization.
- Communicated effectively with staff, students, and families.
Server
Olive Branch
01.2013 - 01.2015
- Provided excellent customer service in a busy restaurant environment.
- Managed multiple tables and priorities while maintaining accuracy and professionalism.
- Handled customer questions and resolved concerns in a positive manner.
- Processed payments and maintained accurate records.
Server
Nodaway Diner
01.2006 - 01.2013
- Delivered friendly and efficient customer service in a fast-paced setting.
- Built strong relationships with regular customers and community members.
- Handled cash transactions and daily customer interactions.
- Demonstrated reliability and strong attendance.
Education
High School Diploma - undefined
Skills
Customer Service
Data Entry & Documentation
Phone Communication
Scheduling & Organization
Training New Employees
Multitasking
Problem Solving
Team Collaboration
Record Keeping
Time Management
Microsoft Office (Basic)
Attention to Detail
Fast Learner
Professional Communication
ADDITIONAL QUALIFICATIONS
- Nearly 20 years of combined customer service and workplace experience.
- Proven ability to learn new systems and procedures quickly.
- Strong organizational, communication, and multitasking skills.
- Long-term employment history demonstrating reliability and commitment.
Timeline
Extruder Technician
Cardinal IG
08.2015 - 06.2026
Paraeducator
Nodaway Valley Middle School
01.2013 - 01.2015
Server
Olive Branch
01.2013 - 01.2015
Server
Nodaway Diner
01.2006 - 01.2013