Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Nance

Fayetteville,GA

Summary

Hardworking with years of experience maintaining railyard and assisting with movement of trains. Skilled at completing manual tasks and working with dispatchers and workers for continual service and smooth transportation. Eye for detail when inspecting equipment to catch issues early to complete repairs or address concerns. Current Georgia commercial driver license with clean driving record.

Overview

21
21
years of professional experience

Work History

Rail Operator

MARTA
06.2012 - 11.2018
  • Monitored commission hour operations to coordinate with field supervisors for mechanical or infrastructure breakdowns.
  • Directed operations during disruptions in service, providing for diversion of trains, adding stops and connections, general train movements and flow of information to crews and customers.
  • Enhanced passenger safety by adhering to strict operating procedures and protocols.
  • Managed onboard emergencies calmly, ensuring the well-being of passengers while coordinating with emergency response teams as needed.
  • Added or detached loads by coupling or uncoupling cars.
  • Ensured timely arrivals and departures through effective communication with dispatchers, station personnel, and other operators.
  • Called for emergency buses, relieved crew members and covered assignments during operational incidents.

HAP Processing Specialist

Housing Authority Of DeKalb County
11.2004 - 05.2011
  • Collaborated with internal departments to resolve payment discrepancies, contributing to improved client relationships.
  • Reconciled accounts regularly to ensure accurate record-keeping and detect any irregularities in a timely manner.
  • Contributed to the development of a robust risk management strategy by identifying potential weaknesses in current processes and offering actionable solutions.
  • Nurtured a detail-oriented work environment by consistently adhering to company policies and procedures related to payment processing.
  • Trained new employees on best practices in payment processing, fostering a culture of continuous improvement within the team.
  • Conducted regular audits of payment records to identify potential issues early on, preventing costly mistakes or delays.
  • Implemented fraud prevention measures by rigorously screening transactions for suspicious activity or inconsistencies.
  • Reduced errors in payment processing by maintaining an organized system for tracking invoices, payments, and account balances.

Administrative Assistant

Stevens & Associates
01.2000 - 04.2003
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Administrative Assistant

Henn & Henn Inc.
01.1998 - 12.2000
  • Supported the successful implementation of new financial policies and procedures by providing training and guidance to department staff, ensuring consistent adherence across the organization.
  • Facilitated a smooth transition during an accounting software upgrade through comprehensive training sessions for team members.
  • Assisted in the development of annual budgets by gathering historical data, analyzing trends, and projecting future expenses, ultimately supporting informed decision-making processes for strategic planning purposes.
  • Developed comprehensive financial models to support decision-making processes for key business initiatives.
  • Supported senior finance staff with timely and accurate preparation of monthly and annual financial statements.

Education

Associate of Arts - Office Management

Pierce County Community College
Lakewood, WA

Skills

  • Train Operation Expertise
  • Quality control knowledge
  • Passenger Safety Awareness
  • Continuous Improvement Mindset
  • Traffic Regulations Compliance
  • Safe Driving Practices
  • Pre-Trip Inspections
  • Vehicle maintenance knowledge

Timeline

Rail Operator

MARTA
06.2012 - 11.2018

HAP Processing Specialist

Housing Authority Of DeKalb County
11.2004 - 05.2011

Administrative Assistant

Stevens & Associates
01.2000 - 04.2003

Administrative Assistant

Henn & Henn Inc.
01.1998 - 12.2000

Associate of Arts - Office Management

Pierce County Community College

Similar Profiles

CREATE PROFILE
Brenda Nance