BRENDA NAVA

• Planned, published, and disseminated original, high-quality content across multiple platforms.
• Generated engaging and relevant content tailored to the audience and specific platform requirements.
• Developed and managed publication schedules for blogs, Instagram, Facebook, Twitter, TikTok, and other social media channels.
• Planned and executed digital marketing strategies to enhance online presence and drive engagement.
• Utilized Shopify to manage e-commerce operations, including:

Product Listings - Created and updated product descriptions, images, and prices.
Inventory Control: Monitored stock levels, managed inventory records, and ensured accurate product availability.
Site Monitoring: Conducted regular checks to ensure the website's functionality and address any technical issues promptly.

• Coordinated calendars and managed schedules to ensure operational efficiency.
• Performed data entry in accounting software (Control 200 & COI) and assisted with accounts payable management.
• Supported payroll administration and maintained file organization in accordance with office protocols.
• Provided ad hoc support for general administrative tasks, as needed.
• Generation of monthly reports of internal expenses and supplies.
• Management of systems related to the supply of inputs, the delivery of products, and logistics.
• Preparation of annual and monthly budget, creditor and supplier payments.
• Travel logistics.
• Customer service.

• Responsible for customer data for contact purposes, billing, collection and debt management, customer service, and claims management, among others.
• Preparation of financial statements.
• Monitoring of high-quality customer service and attention.
• Bank reconciliations.

• Determine employee payroll reporting.
• Payroll dispersion.
• Monthly and annual tax calculation.

• Using business accounting software program, calculating monthly accounting for each client.
• Calculation and presentation of monthly and annual taxes.
• Registration of invoices from clients, suppliers and creditors.

• Certified Public accounting and management services.
• Monthly and annual tax calculation.
• Monthly bank reconciliations.