Brenda Nevarez
Colorado Springs,CO
Summary
Dedicated security professional with expertise in emergency response, security protocol development, and customer service. Proven ability to create safe environments and ensure compliance with regulatory standards. Proactive individual with experience in security and customer service. Skilled in emergency response planning and relationship management, contributing to enhanced safety and compliance in various environments. Detail-oriented security expert with a track record in developing effective security protocols and implementing emergency response strategies. Committed to fostering safe environments through strong relationships and effective communication. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
Languages
13
13
years of professional experience
Work History
walmart corporate security
Walmart
Colorado Springs, Colorado
01.2025 - Current
- Initiated incident command system during emergencies, delivering tactical responses to incidents such as active shooters or severe weather.
- Implemented security systems, responding promptly to alarm activations and prioritizing actions in emergency situations.
- Conducted investigations into corporate facility threats and policy violations, ensuring swift mitigation of identified risks.
- Supported development and implementation of security protocols, enhancing safety and compliance with corporate policies.
- Provided input and recommendations for improvement of standard operating procedures (SOPs) and training programs.
- Ensured compliance with regulatory standards by addressing violations and implementing corrective measures effectively.
- Assessed visitor threat levels, escorting critical information and merchandise securely within facilities.
- Developed relationships with internal and external partners to foster a safe working environment through effective communication.
Amazon Associate
Amazon
Colorado Springs, Colorado
03.2025 - 12.2026
- Achieved productivity targets by consistently packing designated unit counts per hour.: Maintain target rates, such as packing a specific number of units per hour depending on the station.
- Achieved target rates by packing specified unit counts per hour according to station requirements.
- Verified correct items and quantities to ensure quality assurance and minimize customer returns.
- Quality assurance: Ensure the right items and quantities go into each box to minimize customer returns.
- Demonstrated physical stamina by enduring long shifts that required extensive standing and lifting.: Stand and walk for long shifts, bend, reach, and lift packages weighing up to 49–50+ pounds.
- Demonstrated physical stamina by standing, walking, bending, and lifting packages up to 50 pounds.
- Modified schedule for overtime and shift changes during peak holiday seasons.
- Adapted work schedule to accommodate mandatory overtime and shift changes during peak seasons.: Work mandatory overtime, early mornings, nights, or weekends during peak holiday seasons
Cosmetic Beauty Advisor
Walmart
Colorado Springs, Colorado
07.2024 - 01.2025
- Guided customers in locating beauty items and provided detailed product information to enhance their shopping experience.
- Processed cash, debit, and credit payments accurately at point-of-sale register.
- Ensured cleanliness and organization of cosmetics counter and displays to create an inviting shopping environment.
- Restocked shelves and organized inventory in beauty section to maintain product availability and visual appeal.
- Managed access to locked cosmetic display cases. to locked cosmetic display cases for access to high-value items.
School district clerk
South Texas ISD - Mercedes
Mercedes, Texas
03.2022 - 05.2024
- Accurately entered reports, memos, and correspondence into databases and spreadsheets.
- Organized, updated, and filed physical documents and digital files efficiently.
- Responded to phone calls and emails, greeting visitors and directing inquiries to appropriate resources.
- Coordinated daily calendars for multiple team members. Coordinated meetings, ensuring efficient scheduling of appointments.
- Sorted and distributed incoming mail, preparing outgoing packages for timely delivery.
- Monitored office supply levels and reordered supplies.
Foster Care Provider
A World For Children
McAllen, Texas
01.2017 - 07.2022
- Delivered compassionate care to children in foster placements and support for children in foster placements.
- Coordinated daily routines and activities for children in care, enhancing their development and stability.
- Managed daily routines and activities for children in care.
- Supervised visits between biological parents and their children while ensuring safety protocols were followed.
- Advocated for children's rights and well-being in meetings, ensuring their voices were heard and needs addressed.
- Maintained accurate records of progress made by each child in the foster care system.
- Monitored the physical and mental health of children in the foster care system.
- Facilitated access to medical, dental, and mental health services, ensuring children's health needs were met.
- Administered medication and provided first aid care as needed, adhering to healthcare guidelines.
- Developed and maintained positive relationships with foster children and families.
- Collaborated with social workers to ensure children's needs were met.
- Facilitated meetings with social workers, teachers, therapists, and other professionals as needed.
- Trained new foster parents on best practices for child care.
- Attended court hearings to advocate for the best interests of the children.
- Assisted in developing life skills such as budgeting, cooking, cleaning, job searching.
- Developed individualized treatment plans for each child based on their needs and goals.
- Created daily schedules that incorporated educational, recreational, and therapeutic activities.
- Advocated for children's rights and well-being during meetings.
- Collaborated with family members to provide stability for the child within their home environment.
- Worked collaboratively with other providers within the community network on behalf of children in need.
- Collaborated effectively with community providers to support children's needs with other providers within the community network on behalf of children in need.
- Organized social events for children to interact with one another outside of the home setting.
- Participated in continuing education opportunities related to foster care services.
- Implemented behavior management strategies to encourage positive behaviors and personal growth.
- Provided emotional support for all individuals involved in the fostering process.
- Developed positive relationships with clients while maintaining professional boundaries.
- Adhered to state policies regarding licensing requirements and regulations related to foster care services.
- Encouraged positive social interactions and modeled respectful behavior to teach empathy and cooperation.
- Attended court hearings when necessary to advocate for the best interests of the children.
- Facilitated access to medical, dental, and mental health services, ensuring children's health needs were met.
- Utilized conflict resolution techniques to manage disputes and promote a harmonious living situation.
Front Desk Receptionist
Clinical lab of San Bernardino
Grand Terrace, California
03.2014 - 12.2016
- Welcomed customers with a friendly smile at the front desk.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Directed incoming calls and inquiries to appropriate departments, ensuring efficient communication.
- Maintained clean and organized front desk area to enhance visitor experience and support staff operations.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved customer complaints and issues promptly, adhering to established protocols to ensure satisfaction.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Coordinated lab specimen drop-offs and ensured proper documentation.
- Received and documented package deliveries for office staff.
- Supported laboratory staff with administrative tasks.
Education
High School Diploma -
Penn Foster High School
Scranton, PA02-2004
Skills
- Security compliance
- Emergency planning
- Incident management
- Crisis intervention
- Operational efficiency
- Networking skills
- Team leadership
- Problem-solving
- Analytical thinking
- Communication skills
- Conflict resolution
- Supervision and adaptability
- Fluent in English and Spanish
- Dependability
- Calm under pressure
- Computer skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Amazon Associate
Amazon
03.2025 - 12.2026
walmart corporate security
Walmart
01.2025 - Current
Cosmetic Beauty Advisor
Walmart
07.2024 - 01.2025
School district clerk
South Texas ISD - Mercedes
03.2022 - 05.2024
Foster Care Provider
A World For Children
01.2017 - 07.2022
Front Desk Receptionist
Clinical lab of San Bernardino
03.2014 - 12.2016
High School Diploma -
Penn Foster High School