Summary
Overview
Work History
Education
Skills
Timeline
Intern

Brenda Norton

Secretary
Humble,TX

Summary

Skilled Secretary specializing in a varitey of administrative skills and support. Focused on maintaining smooth operations by providing top-notch assistance. Resourceful, forward-thinking and adaptable with more than 23 years' experience.

Overview

23
23
years of professional experience

Work History

Trauma Department Secretary

HCA Kingwood
Houston
11.2024 - Current
  • Coordinated meeting schedules and surgeon interviews to enhance the Trauma Department.
  • Maintained organized filing systems for electronic and paper documents.
  • Assisted in preparation of departmental reports, ensuring accuracy and timely distribution.
  • Managed office supply inventory by monitoring stock levels and placing orders as necessary.
  • Developed internal communications to inform staff about departmental changes.
  • Oversaw visitor reception, directing them appropriately upon arrival.
  • Transcribed meeting notes into minutes for distribution among participants.
  • Handled confidential information professionally while delivering exceptional client service.

Principal Secretary

Humble ISD
Houston
11.2023 - 09.2024
  • Managed daily office operations, ensuring organized filing systems and efficient workflows.
  • Assisted principal with scheduling appointments and managing calendars for optimal efficiency.
  • Coordinated communication among staff, students, and parents to facilitate effective collaboration.
  • Maintained inventory of office supplies, ordering replacements to ensure availability.
  • Handled incoming calls, directing inquiries to appropriate personnel for swift resolution.
  • Ensured confidentiality of student records and sensitive information was securely maintained.
  • Organized logistics and materials for school events to support successful activities.
  • Created and maintained spreadsheets in Microsoft Excel for accurate record-keeping.

Executive Secretary

Continental Airlines
Houston
07.2004 - 09.2011
  • Managed executive calendars and scheduled appointments for senior leadership efficiently.
  • Coordinated travel arrangements and itineraries for executives to optimize time management.
  • Drafted and edited correspondence, reports, and presentations for meetings effectively.
  • Maintained confidential files and ensured compliance with document management practices.
  • Liaised with departments to facilitate seamless communication and workflow processes.
  • Utilized office software to manage data, presentations, and internal communications efficiently.
  • Reviewed incoming correspondence and distributed materials to appropriate parties.
  • Ordered office supplies and coordinated events, ensuring proper inventory and catering services.

Education

College - Business Office Administration

San Jacinto College North
Houston

Skills

  • Document management and digital record keeping
  • Meeting coordination and participation
  • Office administration and clerical support
  • Report preparation
  • Confidential information handling and data protection
  • Communication facilitation and proficiency
  • Microsoft Excel
  • Customer service and support
  • Team collaboration and teamwork
  • Time management and prioritization
  • Attention to detail
  • Problem resolution strategies
  • Visitor reception and engagement
  • Verbal communication skills
  • File management systems and organization
  • Calendar management and scheduling
  • Bookkeeping and financial record keeping
  • Event coordination

Timeline

Trauma Department Secretary

HCA Kingwood
11.2024 - Current

Principal Secretary

Humble ISD
11.2023 - 09.2024

Executive Secretary

Continental Airlines
07.2004 - 09.2011

College - Business Office Administration

San Jacinto College North

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