Brenda Oliver

• Demonstrated respect and friendliness towards team members.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating a collaborative a a collaborative environment.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Analyzed patient records to ensure accurate coding for optimal reimbursement.
• Utilized coding software to improve efficiency and accuracy in data entry processes.
• Collaborated with healthcare providers to clarify documentation and enhance coding precision.
• Trained new staff on coding guidelines, improving team knowledge and workflow effectiveness.
• Reviewed and resolved coding discrepancies, maintaining compliance with regulatory standards.
• Implemented process improvements that reduced claim rejections by refining code selection techniques.
• Conducted audits of coded data to identify trends and ensure adherence to best practices.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Optimized revenue cycle management by accurately assigning codes for diagnoses and procedures according to established guidelines.
• Contributed to revenue optimization efforts by identifying under-coded services and providing recommendations for appropriate code assignments.
• Reduced error rates in medical billing by maintaining thorough knowledge of insurance regulations and guidelines.
• Collaborated with healthcare providers to clarify documentation, enhancing the accuracy of medical records.
• Resourcefully used various coding books, procedure manuals, and online encoders.
• Correctly coded and billed medical claims for various hospitals and nursing facilities.

• Resolved problems, improved operations, and provided exceptional service.
• Developed and maintained courteous and effective working relationships.
• Billing for Orthopedic Surgery Claim
• Posting Payments from Insurance and Patient

• Resolved problems, improved operations, and provided exceptional service.
• Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
• Developed and maintained courteous and effective working relationships.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
• Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
• Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
• Identified issues, analyzed information, and provided solutions to problems.
• Billed office claims and Surgery Claims
• Billed Physical Therapy Claims as well
• Corrected all Claims and refilled
• Forward Medical Records to Insurance Companies
• Correct Modifiers, Cpt Codes and ICD 10 codes
• 
  

• Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
• Developed and maintained courteous and effective working relationships.
• Resolved claim denials and forwarded to billing department
• Bundle Billed for Transplant Patients, Reimbursement calculation for Physician, Hospital and Donor
• Contacted insurance Companies for payment and any billing issues
• Corrected Claims for Physicians and billed to Insurance claims (4 Clinics)

Coding I and II completed course with Certificate

Use of 1500's and UB claims

Collections on Outstanding payment from Insurance Companies

Employee of the Month x 2

Class and Certificate Hiring for Excellence Board

Medical Billing for More than 25 Years