Brenda Oman
Madras,Or
Summary
Assistant manager duties over see cashiers, balance registers set up for next day, prepare bank deposits Work circulation desk of the library, assist patrons to check out books, help find reading material, suggest Authors, maintain computer area (sanitize after each use, check in library books and reshelf library books. Exceptional written and verbal communication skills Strong organizational and follow-up skills Dependable, motivated self-starter Utilize good judgment in all situations Strong critical thinking and problem resolution skills Enthusiasm, passion and a drive to succeed Demonstrate good attendance and punctuality Detail oriented Highly organized Technically inclined with a proven ability to troubleshoot Exceptional customer service skills Work well in a team environment Think clearly and react quickly during a crisis Take pride in producing high quality work Ability to follow written and verbal instructions with minimal assistance Possess a positive attitude Strong work ethic
Overview
14
14
years of professional experience
Work History
Asst Manager
Dollar Tree
Madras, OR
- Current
Residential advocate
Tpi River District Navigation Center
- 01.2023
Assistant Manager
Dollar Tree
, Jefferson Co
12.2021 - 02.2022
Housekeeping
Meader Cleaners
01.2019 - 07.2021
Driver
Uber
01.2017 - 01.2019
Housekeeper
Three Rivers
Sunriver, OR
06.2014 - 09.2016
IBEX Global
Bend, OR
01.2011 - 01.2013
Education
Diploma -
Franklin High School
Portland, OregonGeneral Studies -
Central Oregon Community College
Bend, OregonSkills
- Staff management
- Customer service
- Money handling
- Employee performance evaluations
- Product and service sales
- Employee scheduling
- Compliance
- Recruitment and hiring
- Employee performance evaluation
- Workload management
- Decision-making
- Team leadership
- Customer relations
- Workplace safety compliance
- Cost reduction
- Time management
- Staff supervision
- Retail operations
- Employee supervision
- Task delegation
- Recruiting and interviewing
- Verbal and written communication
Skills
Ability to type 40 words a minute, Performed data entry skills with excellent attention to detail, Initiated, prepared and tracked all requisitions, purchase orders, accounts receivable and payable., Strong computer skills in MS Word, Excel, Outlook, PowerPoint and solid working knowledge of MS Windows 10, Greeted visitors, assist or direct them to others as appropriate, Answered multi-line telephone calls and referred to the appropriate person or office, based on caller’s needs, Answered questions about the company and provided callers with address, directions and other information, Provided general office support by reaching out to the appropriate agency or building resources to resolve issues, Received, opened/date stamped and distributed incoming and outgoing mail, Faxed, sent and reconciled confirmation with outgoing document, pick ups, date stamp, sorted and delivered faxes to staff mail boxes, Stocked copier and multi-faxed machines at end of work day, Ordered office supplies and other technical equipment, Processed invoices, data entry and filing, Coordinated mailings, including maintenance of mail list and generated labels, Assisted with record keeping systems and travel coordination, Handled multi-line telephone system, Operated office equipment including copy machine, fax and postage meter, Developed and completed business correspondence, Designed, set up and maintained filing system, Wrote and received purchase orders, Received inbound calls from customers, Clearly noted concise account details, such as customer requests & issue resolutions, Maintained confidentiality of customer information, A friendly, positive, outgoing person who enjoys working with the public, Driven to provide consistent, exceptional customer service
Timeline
Assistant Manager
Dollar Tree
12.2021 - 02.2022
Housekeeping
Meader Cleaners
01.2019 - 07.2021
Driver
Uber
01.2017 - 01.2019
Housekeeper
Three Rivers
06.2014 - 09.2016
IBEX Global
01.2011 - 01.2013
Asst Manager
Dollar Tree
- Current
Residential advocate
Tpi River District Navigation Center
- 01.2023
Diploma -
Franklin High School
General Studies -
Central Oregon Community College