BRENDA ORTEGA
Houston,TX
Summary
Committed and Organized employee ready to use time management and organization skills abilities in diverse settings. Searching for entry-level possibilities to develop one’s skill and aid in the expansion of organization.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Gatrointestinal Care P.A
10.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Schedule procedures at Surgical Center and Hospital.
UberEATS Driver
Drivers
06.2020 - Current
- Cleaned vehicle regularly to maintain professional appearance
- Notified customers of delays to decrease calls to support
- Used advanced driving techniques to better improve time management and safety.
Bus Driver
Kids R Kids
01.2017 - 08.2022
- Transport school age kids to their school and pick them up from school
- Drive to multiple locations
- Learned and followed school transportation procedures
- Performed pre-trip inspection and mechanical checks before scheduled run
- Transported passengers on predetermined routes while obeying traffic regulations
- Followed schedules and routes to maintain timely arrivals and departures
- Supported riders with disabilities by operating transportation assistance equipment
- Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.
Teacher
Kids 'R' Kids of Coles Crossing
08.2015 - 08.2022
- Built relationships with students and parents to improve learning
- Engaged students with immersive activities to expand on lecture topics
- Encouraged students to persevere with challenging tasks, preparing them for advanced learning opportunities
- Taught students how to explore ideas and expand their horizons through lively classroom discussions
- Organized materials and classroom spaces to boost teaching efficiency and success
- Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks.
Manager
McDonald’s
07.2011 - 08.2015
- Supported back-office procedures, including hiring and employment processes
- Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance
- Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations
- Work in the kitchen department trucks orders
- Resolved problems, provided open communication, and recommended discipline and terminations.
Education
Medical Assisting Program -
Fortis College
Houston, TX08.2022
Phlebotomy Certification - undefined
Northwest Phlebotomy School
Houston, TX06.2022
Associate of Science - undefined
Lone Star College Cy
Houston, TX07.2020
Skills
- CPR
- EKG
- Room patients
- Understands medical procedures
- Venipuncture and phlebotomy
- Vital sign monitors
- Medical terminology
- Fluent in Spanish
- Good work ethic
- Critical Thinking
- Team Management
- Delivery Driver Experience
- Safety protocols
- Safety driving techniques
- Additional Information
- Maintain records Model positive behaviors
- Clean classrooms Manage classrooms
- Trained in first aid
- Technology-driven navigation
- Bus Driving 14 passenger
- Childcare all Ages
- Insurance verification
Timeline
Medical Assistant
Gatrointestinal Care P.A
10.2022 - Current
UberEATS Driver
Drivers
06.2020 - Current
Bus Driver
Kids R Kids
01.2017 - 08.2022
Teacher
Kids 'R' Kids of Coles Crossing
08.2015 - 08.2022
Manager
McDonald’s
07.2011 - 08.2015
Medical Assisting Program -
Fortis College
Phlebotomy Certification - undefined
Northwest Phlebotomy School
Associate of Science - undefined
Lone Star College Cy
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