Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Ortiz

Detroit,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Technician
12.2022 - Current
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Managed opening and closing duties for pharmacy.
  • Set up and modified patient profiles

Shelias Taqueria

Cashier Customer Service/ Waitress
07.2022 - 09.2022
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Inspected dishes and utensils for cleanliness.
  • Greeted new customers, discussed specials, and took drink orders.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Eastborn Market

Cashier
04.2020 - 02.2021
  • Set up new sales displays each week with fresh merchandise.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

Bachelor of Arts - Marketing

Wayne State University
Detroit, MI
04.2026

High School Diploma -

Cesar Chavez High School
Detroit, MI
06.2022

Skills

  • Creative
  • Hardworking
  • Determined
  • Teamwork and Collaboration
  • Excellent Communication
  • Dependable and Responsible
  • Flexible and Adaptable
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Technician
12.2022 - Current

Shelias Taqueria

Cashier Customer Service/ Waitress
07.2022 - 09.2022

Eastborn Market

Cashier
04.2020 - 02.2021

Bachelor of Arts - Marketing

Wayne State University

High School Diploma -

Cesar Chavez High School

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Brenda Ortiz