Brenda Parker
Brooklyn,NY
Summary
Dedicated Security Professional skilled in incident reporting, emergency response, and asset protection. Ensures safety across diverse environments while providing effective communication and customer service. Bilingual in Spanish, with strong clerical abilities and proficiency in Microsoft Office. Experienced in training teams and adapting to evolving situations.
Overview
2027
2027
years of professional experience
Work History
Security Officer (Apple)
Allied Universal Security Services
New York, NY
2023 - Current
- Patrolled Apple Floors 8th-14th in common areas to prevent leaks, tailgating, and disturbances.
- Checked Badge Readers and elevators for proper functionality to maintain security access.
- Reported unattended lost items for proper handling to enhance security protocols.
Security Officer (Amazon)
Allied Universal Security Services
New York, NY
2020 - 2023
- Trained incoming security specialists on site protocols to ensure compliance and safety.
- Escorted and monitored outside vendors during access to office floors to ensure adherence to security policies.
- Ensured asset and personal protection for office location.
- Access live and recorded CCTV feed to clear incoming alarms.
- Logged, notified, and returned lost items during office patrols to maintain security and assist employees.
- Grant access to office space and print employee badges for access.
- Educated new security staff on badge printing and printer maintenance.
- Proficient in using Heliaus Program which is a multi-purpose security management tool.
- Performed various clerical duties to support office operations.
Security Officer (Amazon)
Securitas Security Services USA
New York, NY
2018 - 2020
- Protected assets and personnel at office location to ensure safety and security.
- Access live and recorded CCTV feed to clear incoming alarms.
- Escorted, monitored, and assisted outside vendors to maintain security and facilitate their access to office floors.
- Grant access to office space and print employee badges for access.
- Logged, notified, and returned lost items for clients while patrolling office floors, enhancing client satisfaction.
- Executed clerical tasks in an office environment.
Security Officer (Mercy College)
Securitas Security Services USA
New York, NY
2014 - 2018
- Conducted hourly foot patrols of Mercy College campus to monitor behavior, secure buildings and property, investigate disturbances, and enforce regulations during events.
- Maintained order and discipline by preventing and investigating student violations, ensuring a safe campus environment.
- Monitored compliance with school policy by ensuring students and employees displayed campus ID and observing video surveillance at front desk.
- Completed incident reports detailing events and actions taken.
Security Officer
US Security Services
New York, NY
2012 - 2014
- Maintained constant surveillance of assigned areas to enhance security and visibility.
- Ensured safety of employees and building while delivering exceptional customer service to visitors.
- Greeted and checked in guests at front desk, ensuring all visitors had proper authorization to enter building.
- Engaged with guests professionally, fostering positive relationships to enhance their experience.
Manager
Kohls Department Store
Brooklyn, NY
2004 - 2011
- Recruited, trained, and developed associates on company policies, product knowledge, and productivity goals while supervising 14 employees across various areas.
- Assisted customers with service fulfillment by demonstrating use of proprietary devices and applications; communicated business and staff needs to Sales Manager.
- Coordinated with vendors, planners, distributors, and buyers on stock needs and customer preferences; developed and executed events to drive business goals.
Education
High School Diploma -
Erasmus Hall High School
Brooklyn, NY01-1986
Skills
- Security protocols
- Incident reporting
- Emergency procedures
- Emergency response
- Patrol operations
- Crisis management
- Asset protection
- Report writing
- Situational awareness
- First aid certified
- Shift work experience
- Customer service
- Effective communication
- Conflict de-escalation
- Detail-oriented
Timeline
Security Officer (Apple)
Allied Universal Security Services
2023 - Current
Security Officer (Amazon)
Allied Universal Security Services
2020 - 2023
Security Officer (Amazon)
Securitas Security Services USA
2018 - 2020
Security Officer (Mercy College)
Securitas Security Services USA
2014 - 2018
Security Officer
US Security Services
2012 - 2014
Manager
Kohls Department Store
2004 - 2011
High School Diploma -
Erasmus Hall High School