Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Patterson

Monroeville,AL

Summary

Dynamic Human Resources Assistant with proven expertise at Guyoungtech USA in payroll processing and employee relations. Enhanced onboarding experiences and improved retention rates through effective communication and support. Skilled in HR policies compliance, I fostered a positive work environment while managing confidential personnel records and facilitating new hire orientations.

Overview

23
23
years of professional experience

Work History

Human Resources Assistant

Guyoungtech USA
05.2023 - Current
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.

Real Property Appraiser

Monroe County Courthouse
09.2021 - 05.2023
  • Developed strong relationships with local government officials to ensure access to up-to-date records related to land use and taxation policies.
  • Continuously updated knowledge in the field of property appraisal through attending workshops, conferences, and professional development courses.
  • Evaluated the impact of external factors, such as zoning changes or environmental issues, on property values for more accurate assessments.
  • Maintained compliance with industry regulations and standards, ensuring proper documentation and reporting procedures were followed.
  • Assisted clients in navigating tax appeals by providing detailed reports on assessed property values.
  • Inspected new and existing properties and noted distinctive characteristics.
  • Took photographs of interior and exterior of buildings to properly document features and conditions.
  • Gathered information on nearby properties to compare and help make value determinations on properties.
  • Performed appraisals in line with federal requirements and USPAP guidelines.

Insurance Broker

State Farm
09.2017 - 09.2021
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Calculated quotes and educated potential clients on insurance options.
  • Conducted risk assessments to identify potential liabilities and recommend appropriate coverage levels based on clients'' unique situations.
  • Reported policy changes and company conditions affecting customer satisfaction.

Human Resources Assistant

Guyoungtech USA
04.2013 - 09.2017
  • Organized new employee orientation schedules for new hires.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Assisted in negotiating employee benefits packages, enhancing overall compensation offerings.
  • Assisted in creation of training and development programs, addressing skill gaps and promoting career growth.
  • Supported payroll processing, ensuring accurate and timely salary distribution.
  • Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
  • Managed confidential employee records, safeguarding personal and professional information.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Updated and maintained employee attendance records.

Assistant Manager

Walmart
04.2002 - 04.2013
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Associate of Arts - Medical, Legal, General Business

Reid State Technical College
Evergreen, AL

High School Diploma -

Excel High School
Excel, AL

Skills

  • Payroll processing
  • Conflict management
  • Employee relations
  • Benefits administration
  • Human resources administration
  • Employee onboarding
  • New hire orientation
  • HR policies compliance

Timeline

Human Resources Assistant

Guyoungtech USA
05.2023 - Current

Real Property Appraiser

Monroe County Courthouse
09.2021 - 05.2023

Insurance Broker

State Farm
09.2017 - 09.2021

Human Resources Assistant

Guyoungtech USA
04.2013 - 09.2017

Assistant Manager

Walmart
04.2002 - 04.2013

Associate of Arts - Medical, Legal, General Business

Reid State Technical College

High School Diploma -

Excel High School

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