Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Paz

Fayetteville,NC

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

FC Associate

Amazon
Fayetteville, North Carolina
02.2024 - Current
  • Stocked shelves with merchandise while adhering to inventory control procedures.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Placed products on conveyors for final wrapping and shipment.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.

Server

El Cazador Mexican Grill & Cantina Sequim Wa
Raeford, NC
03.2023 - 02.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Filled condiments and napkin containers during slack periods.
  • Presented menus and answered questions regarding items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Dentist

Centro odontologico americano SAC
LIMA, LIMA
09.2017 - 07.2022
  • Performed patient examinations, charted dental history and developed treatment plans.
  • Conducted root canals, extractions, fillings, crowns and other restorative procedures.
  • Educated patients on proper oral hygiene techniques and preventive care measures.
  • Assisted with the placement of implants and orthodontic treatments.
  • Utilized specialized tools such as drills, forceps and mirrors to perform procedures in a precise manner.
  • Prescribed medications and antibiotics to treat infections or pain relief associated with dental work.
  • Reviewed laboratory results from tests conducted on saliva samples and biopsies to diagnose potential issues.
  • Scheduled follow-up appointments to monitor progress of treatments or surgeries performed.
  • Maintained accurate records of patient visits in electronic health records system.
  • Worked closely with dental hygienists to ensure optimal patient care.
  • Kept up-to-date on advances in dentistry by attending seminars and conferences.
  • Ensured all safety protocols were met when performing any type of procedure.
  • Adhered to professional standards of practice set forth by governing bodies.
  • Collaborated with other healthcare providers to coordinate comprehensive patient care.
  • Participated in continuing education courses to maintain licensure requirements.
  • Assisted in training new staff members on best practices for providing quality dental services.
  • Managed inventory levels for supplies used during procedures or office operations.
  • Developed long-term relationships with patients through excellent customer service skills.
  • Analyzed X-rays and reviewed patients' health backgrounds to devise appropriate treatment course.
  • Designed and fitted patients with dentures, bridges and other prosthodontic dental appliances.
  • Explained procedures, answered questions and administered additional pain relief to help patients feel comfortable.
  • Took impressions for dental appliances and sent prosthesis to outside dental labs.
  • Examined patients' teeth, gums and oral tissue to identify and diagnose conditions.
  • Kept patient information confidential and respected patients rights to privacy.
  • Taught patients how to properly brush and floss for optimal dental health.
  • Collected information from patients, parents and guardians about dental care and issues of concern.
  • Conducted oral cancer screenings by thoroughly examining patients' mouths to identify problematic areas.
  • Assisted with recruitment, training and management of staff.
  • Trained dental staff members on dental hygiene, dental care, dental emergencies and techniques.
  • Educated patients on proper oral hygiene to promote oral health and disease prevention.
  • Performed root canals, filled cavities and instructed patients on pain management to repair dental structures with minimal discomfort to patients.
  • Evaluated patients' teeth for gum disease and decay.
  • Reviewed x-rays to identify cavities and other issues.
  • Consulted patients to explain treatment plan details and information about upcoming dental procedures.
  • Followed up with patients after procedures for proper pain management.
  • Participated in dental health programs to educate community.
  • Demonstrated proper flossing and brushing techniques to patients.
  • Treated infections caused by chronic and acute issues and diseases within soft oral tissues.
  • Consulted with patients regarding root canals and other dental procedures.
  • Prescribed antibiotics for patients.
  • Delivered compassionate care and calmed anxious patients.
  • Completed basic and specialized dental procedures across diverse client base.
  • Applied sealants to protect teeth from cavities.
  • Improved teeth whiteness with polishing and bleaching.
  • Referred patients to specialists for wisdom teeth removal, braces and other procedures.
  • Gave patients desensitizing agents to prepare for anesthetic administration.
  • Created dental office policies and procedures, provided staff members with copies and oversaw rule enforcement to meet office guidelines and health and safety laws.

Managing Dentist

Private Practice
LIMA, LIMA
07.2012 - 06.2022
  • Managed and coordinated daily operations of the dental office including patient scheduling, billing, record keeping, and staff supervision.
  • Ensured compliance with safety regulations and standards for all equipment used in the practice.
  • Developed policies and procedures for the efficient operation of the dental office.
  • Provided guidance and support to team members regarding clinical procedures and protocols.
  • Maintained an up-to-date knowledge base on current trends in dentistry, technologies, materials, techniques, tools, and practices.
  • Performed administrative duties such as reviewing insurance claims forms, preparing financial statements, managing accounts receivable and payable processes.
  • Monitored inventory levels of supplies and equipment needed for day-to-day operations of the practice.
  • Reviewed patient records prior to appointments to determine necessary treatments or follow-up visits.
  • Evaluated employee performance regularly in order to provide feedback for professional development opportunities.
  • Assisted with marketing activities such as developing promotional campaigns or creating content for website updates.
  • Participated in continuing education courses to stay informed about new developments within the field of dentistry.
  • Provided leadership by setting a positive example through attitude, behavior, dress code adherence, punctuality.
  • Oversaw recruitment efforts by actively participating in job interviews and selecting qualified candidates.
  • Performed root canals, filled cavities and instructed patients on pain management to repair dental structures with minimal discomfort to patients.
  • Reviewed x-rays to identify cavities and other issues.
  • Consulted patients to explain treatment plan details and information about upcoming dental procedures.
  • Evaluated patients' teeth for gum disease and decay.
  • Delivered compassionate care and calmed anxious patients.
  • Prescribed antibiotics for patients.
  • Completed basic and specialized dental procedures across diverse client base.
  • Demonstrated proper flossing and brushing techniques to patients.
  • Applied sealants to protect teeth from cavities.
  • Referred patients to specialists for wisdom teeth removal, braces and other procedures.
  • Created dental office policies and procedures, provided staff members with copies and oversaw rule enforcement to meet office guidelines and health and safety laws.
  • Gave patients desensitizing agents to prepare for anesthetic administration.
  • Improved teeth whiteness with polishing and bleaching.

Education

Bachelor of Science - Odontology

University of San Martin De Porres
Peru, LI
01-2012

Skills

  • Stock replenishment
  • Barcode scanning
  • Workplace organization
  • Schedule Coordination
  • Inventory Maintenance
  • Customer Service
  • Document Management
  • Information Collection
  • Patient Scheduling
  • MS Office
  • Scheduling and calendar management
  • Medical Terminology
  • Event Planning
  • Discretion and Confidentiality
  • Patient Registration
  • Document Control
  • Writing Requirements
  • Document Translation
  • Document Review
  • Editing skills
  • Client Services
  • Verbal and written communication in Spanish
  • Fluent in Spanish
  • Strong Work Ethic
  • Point of Sale (POS) system operations
  • POS operation
  • Service prioritization

Languages

Spanish
Native/ Bilingual

Timeline

FC Associate

Amazon
02.2024 - Current

Server

El Cazador Mexican Grill & Cantina Sequim Wa
03.2023 - 02.2024

Dentist

Centro odontologico americano SAC
09.2017 - 07.2022

Managing Dentist

Private Practice
07.2012 - 06.2022

Bachelor of Science - Odontology

University of San Martin De Porres

Similar Profiles

CREATE PROFILE
Brenda Paz