Brenda Perez
Orlando,FL
Summary
Seeking a challenging position within the Administrative Office field.
Over 25 year professional experience in administrative services, training, and customer service. Effectively handles multiple tasks simultaneously. Demonstrates an ability to acquire and apply knowledge rapidly. Excellent communication skills. Work independently and contributes to team members. Computer knowledge in Microsoft Word, PowerPoint, Excel, and Access. Types 40 Wpm.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Customer Care Professional
Lighthouse Works
Orlando , FL
2023.01 - 2023.05
- Customer Service
- Data Entry
- Answered telephones
Administrative Assistant
Bernie Rebeyka
Orlando , FL
2011.12 - 2023.04
- Data Entry
- Customer Service
Customer Service
Bank of America
Orlando , FL
2011.07 - 2011.07
- Data Entry
- Customer Service
- Runner
Customer Service
CVS
Orlando , FL
2010.03 - 2010.12
- Customer Service
- Cashier
- Send Money Gram
- Responsible for returns and exchanges
- Stock
Cashier/Stock
Plaza Gigante
Orlando , FL
2008.06 - 2009.12
- Cashier
- Stock
- Customer Service
- Cash Handling
Customer Service
Disney (All stars Resort)
Orlando , FL
2007.05 - 2008.05
- Check in Guest
- Check out Guest
- Take payment
- Assist Guess with any issues
- Customer Service
Teller
Ace Cash Express
Orlando , FL
2005.11 - 2006.06
- Work with a large Sums of Money
- Send Money Gram
- Answered Telephones
- Make loans
- Make Money Order
Customer Service
Wal-Mart
Casselberry , FL
2004.03 - 2005.11
- Cash Handling
- Customer Service
- Send Money Gram
- Make Money Order
- Responsible for returns and exchanges
Teacher's Assistant
Willowbrook School
E. Hartford , CT
2000.12 - 2003.02
- Assisted the teacher in constructing lesson plans that were challenging and fun
- Implemented a positive discipline plan which promoted student responsibility
- Problem solving skills, and student accountability
- Worked with students, pre-k and all ability levels
- To improve success in school through instruction in reading, writing, math, and study skills and through boosting self-confidence
Administrative Assistant/Receptionist
Tony March Buick
Hartford , CT
1998.02 - 1999.06
- Performed a wide range of administrative duties such as creating reports and data entry for all documents
- Closed repair orders for the vehicles
- Performed Cash-handling duties such as taking payments
- Answered multi telephones lines and field documents
Education
Associate in Science - Administrative Office Management
Seminole State College
01.2019
Diploma - Word Processing
Goodwin College
01.2000
Diploma - General Studies
Patillas High School
01.1990
Skills
- Data Management
- Customer Service
- Data Entry
- Payment Processing
- Problem Resolution
- Inbound Customer Service
- Organizational Skills
- Credit card payment processing
- Computer Skills
- Problem-Solving
- Task Prioritization
- Teamwork and Collaboration
References
Furnished Upon Request
Certification
- Business Specialist
- Accounting Specialist
- Administrative office Management
- Office Management
- Office Support
- Office Specialist
Languages
Spanish
Professional
English
Professional
Timeline
Customer Care Professional
Lighthouse Works
2023.01 - 2023.05
Administrative Assistant
Bernie Rebeyka
2011.12 - 2023.04
Customer Service
Bank of America
2011.07 - 2011.07
Customer Service
CVS
2010.03 - 2010.12
Cashier/Stock
Plaza Gigante
2008.06 - 2009.12
Customer Service
Disney (All stars Resort)
2007.05 - 2008.05
Teller
Ace Cash Express
2005.11 - 2006.06
Customer Service
Wal-Mart
2004.03 - 2005.11
Teacher's Assistant
Willowbrook School
2000.12 - 2003.02
Administrative Assistant/Receptionist
Tony March Buick
1998.02 - 1999.06
Associate in Science - Administrative Office Management
Seminole State College
Diploma - Word Processing
Goodwin College
Diploma - General Studies
Patillas High School
- Business Specialist
- Accounting Specialist
- Administrative office Management
- Office Management
- Office Support
- Office Specialist
Similar Profiles
Madeline Marti-AlmeidaMadeline Marti-Almeida
Customer Care Professional at Lighthouse WorksCustomer Care Professional at Lighthouse Works
Dahaby Hernandez-DavilaDahaby Hernandez-Davila
Customer Care Representative at Lighthouse WorksCustomer Care Representative at Lighthouse Works
Albert OwenAlbert Owen
Customer Care Associate I at Lighthouse Works! (Lighthouse Central Florida)Customer Care Associate I at Lighthouse Works! (Lighthouse Central Florida)