Brenda Perez
Orlando,FL
Summary
Seeking a challenging position within the Administrative Office field.
Over 25 year professional experience in administrative services, training, and customer service. Effectively handles multiple tasks simultaneously. Demonstrates an ability to acquire and apply knowledge rapidly. Excellent communication skills. Work independently and contributes to team members. Computer knowledge in Microsoft Word, PowerPoint, Excel, and Access. Types 40 Wpm.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Customer Care Professional
Lighthouse Works
Orlando, FL
01.2023 - 05.2023
- Customer Service
- Data Entry
- Answered telephones
Administrative Assistant
Bernie Rebeyka
Orlando, FL
12.2011 - 04.2023
- Data Entry
- Customer Service
Customer Service
Bank of America
Orlando, FL
07.2011 - 07.2011
- Data Entry
- Customer Service
- Runner
Customer Service
CVS
Orlando, FL
03.2010 - 12.2010
- Customer Service
- Cashier
- Send Money Gram
- Responsible for returns and exchanges
- Stock
Cashier/Stock
Plaza Gigante
Orlando, FL
06.2008 - 12.2009
- Cashier
- Stock
- Customer Service
- Cash Handling
Customer Service
Disney (All stars Resort)
Orlando, FL
05.2007 - 05.2008
- Check in Guest
- Check out Guest
- Take payment
- Assist Guess with any issues
- Customer Service
Teller
Ace Cash Express
Orlando, FL
11.2005 - 06.2006
- Work with a large Sums of Money
- Send Money Gram
- Answered Telephones
- Make loans
- Make Money Order
Customer Service
Wal-Mart
Casselberry, FL
03.2004 - 11.2005
- Cash Handling
- Customer Service
- Send Money Gram
- Make Money Order
- Responsible for returns and exchanges
Teacher's Assistant
Willowbrook School
E. Hartford, CT
12.2000 - 02.2003
- Assisted the teacher in constructing lesson plans that were challenging and fun
- Implemented a positive discipline plan which promoted student responsibility
- Problem solving skills, and student accountability
- Worked with students, pre-k and all ability levels
- To improve success in school through instruction in reading, writing, math, and study skills and through boosting self-confidence
Administrative Assistant/Receptionist
Tony March Buick
Hartford, CT
02.1998 - 06.1999
- Performed a wide range of administrative duties such as creating reports and data entry for all documents
- Closed repair orders for the vehicles
- Performed Cash-handling duties such as taking payments
- Answered multi telephones lines and field documents
Education
Associate in Science - Administrative Office Management
Seminole State College
01.2019
Diploma - Word Processing
Goodwin College
01.2000
Diploma - General Studies
Patillas High School
01.1990
Skills
- Data Management
- Customer Service
- Data Entry
- Payment Processing
- Problem Resolution
- Inbound Customer Service
- Organizational Skills
- Credit card payment processing
- Computer Skills
- Problem-Solving
- Task Prioritization
- Teamwork and Collaboration
References
Furnished Upon Request
Certification
- Business Specialist
- Accounting Specialist
- Administrative office Management
- Office Management
- Office Support
- Office Specialist
Languages
Spanish
Professional
English
Professional
Timeline
Customer Care Professional
Lighthouse Works
01.2023 - 05.2023
Administrative Assistant
Bernie Rebeyka
12.2011 - 04.2023
Customer Service
Bank of America
07.2011 - 07.2011
Customer Service
CVS
03.2010 - 12.2010
Cashier/Stock
Plaza Gigante
06.2008 - 12.2009
Customer Service
Disney (All stars Resort)
05.2007 - 05.2008
Teller
Ace Cash Express
11.2005 - 06.2006
Customer Service
Wal-Mart
03.2004 - 11.2005
Teacher's Assistant
Willowbrook School
12.2000 - 02.2003
Administrative Assistant/Receptionist
Tony March Buick
02.1998 - 06.1999
Associate in Science - Administrative Office Management
Seminole State College
Diploma - Word Processing
Goodwin College
Diploma - General Studies
Patillas High School
- Business Specialist
- Accounting Specialist
- Administrative office Management
- Office Management
- Office Support
- Office Specialist
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