Brenda Perez

• Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
• Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
• Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
• Completed schedules, shift reports and other business documentation.
• Managed laundry, including sorting, washing, drying and ironing.
• Communicated repair needs to maintenance staff.
• Drove improvements to workflow and room turnover with hands-on, proactive management style.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Placed orders for housekeeping supplies and guest toiletries.
• Coordinated, directed and monitored cleaning staff in Type and Type duties by use of manual and electrically powered tools and equipment.

Pick and pack all online orders.

Provide inventory of merchandise to supervisors daily.

Consolidated merchandise in the warehouse after all orders are picked and packed.

Maintain area and flooring clean.

• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
• Enforced company policies and regulations with employees.
• Assembled Type products according to changing daily work orders and specific customer needs.
• Maintained organized work area by cleaning and removing hazards.

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• Oversaw logistics and inventory management for storeroom.
• Made sure that products were produced on time and are of good quality.
• Inspected finished products for quality and adherence to customer specifications.

• Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
• Checked packing slips and other documentation to appropriately box items requested by clientele.
• Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Minimized waste and reduced volume of packaging materials used to prepare shipments.
• Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
• Protected materials for transport by correctly packaging products in boxes and crates.
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Pulled orders quickly to maintain demanding productivity goals.
• Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
• Efficiently prepared Type product packages based on shipment needs, packing necessities and customer requests.
• Collected Type products from shelves to fill orders, carefully operating Type equipment and maintaining accuracy.