BRENDA PEREZ
Bear River Springs Charter School
MENIFEE,CA
1
Language
22
years of professional experience
Dependable and hardworking professional with experience in school support and restaurant management. Skilled in leadership, organization, employee training, scheduling, and customer service. Able to work well with others, communicate effectively, and handle multiple responsibilities in a fast- passed environment. Enjoys working as part of a team and contributing to a positive and supportive environment.
Work History
Assistant Classroom Educator
1 Year 3 Months- Maintained positive classroom environment through consistent routines and behavior expectations.
- Supported individualized learning plans for students requiring additional academic assistance.
- Organized classroom materials and prepared learning activities to ensure smooth daily instruction.
Assistant Manager
2 Years 3 Months- Supervised daily shift operations, ensuring fast, accurate service across front counter, drive-thru, and dining room.
- Trained team members on Chick-fil-A standards, guest service expectations, and station procedures.
- Monitored food safety, cleanliness, and sanitation compliance throughout opening and closing routines.
- Coordinated labor coverage and task assignments to maintain smooth workflow during peak rush periods.
- Managed cash handling, register accuracy, and end-of-shift reconciliation procedures.
RDM Manager
6 Years 2 Months- Monitored inventory levels and ordered supplies to prevent shortages and waste.
- Resolved guest concerns promptly, preserving service recovery and brand standards.
- Reviewed cash handling and POS activity to ensure accurate register reconciliation.
- Coached crew performance, reinforcing productivity, teamwork, and policy compliance.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
Skills
Problem-solving
Team collaboration
Relationship building
Classroom management
Time management
Conflict resolution
Active listening
Critical thinking
Data entry
Languages
Spanish
Native or Bilingual
Timeline
Assistant Classroom Educator
Bear River Springs Charter School
08.2025 - CurrentRead More
Assistant Manager
Chick-fil-A
12.2015 - 03.2018Read More
RDM Manager
McDonald's
02.2005 - 04.2011Read More
Study.com
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